Hi everyone, i have a question. I, as of today, had Ebay render against me in a return case. I wanted everyones opinion on this. The buyer contacted me stating that the speakers he purchased from me were slightly damaged and that he had also contacted Kenwood Electronics asking about these particular speakers. He stated that they (Kenwood) said that they didnt make these subwoofers. Implying that im selling him some sort of fake speakers. I have the receipt showing where they were purchased brand new from the largest licensed Kenwood dealer in NC. He bought these at less than half of new cost. Not to mention free shipping which cost me over $20 to ship. I asked for proof of either claim and he NEVER gave ANY proof. I, not the buyer, asked Ebay to step in. Not only did they rule in his favor with absolutely no proof of ANY of his claims but has deleted the "appeal" icon where i can not appeal the case? Since when does ebay simply take the buyers word and not the seller? Why is there no proof of his claims necessary? False claims to return something should be delt with on ebays part towards the BUYER! The buyer even stated that he didnt even try and use them to see how well they worked! Ebay has really dropped the ball on this. Please leave your thoughts, thanks.
