Selling

Forum Posts

Sorted by:

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

partial refunds on shipping

I recently got an order and the customer was charged $9.00 for shipping, which I thought was high.. When I printed the label, the shipping was $6.33. How do I send the buyer a partial refund? Anybody?

Resolved! VHS 📼 tapes to sell

I have dozens of VHS tapes to sell in original cases (plastic clam shell and cardboard) but they smell musty since they were stored boxes in the basement…any suggestions?

All my eBay listings of items for sale have been removed

I had several dozen items listed for sale on E Bay but they have all been removed

Refund policy

Wow Ebay never ceases to amaze me. First they charge a final value fee on shipping that leaves the seller in the hole on shipping cost. So I try and offer free shipping to make it a better deal for buyers. Now I find out a buyer can get a refund almo...

It works effectively.

Recently, auction sellers have been particularly brazen about violating eBay's terms and conditions, such as using fake accounts to increase their bids during auction sales. This fraud is covered by the platform and does not react to it in any way, i...

ebay deduct ebay store fees without account activation

my ebay store is restricted since 4th of may 2024 ans still it is restricted and ebay remove my all active listings on 4th of may 2024 but still ebay deduct my ebay store fees which is approx 22 usd why??

"Seller doesn't ship to your country" Error

I have used the International Shipping Program for months. Someone in Sweden can't buy my item (I'm in the U.S.) for the reason in the subject. I don't have Sweden excluded and ISP is auto-enabled, so I (and the buyer) are a bit perplexed. Should I j...

Resolved! Feedback enhancements now visible

All, Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. We recently updated the default sort to highligh...

How do I report a technical glitch???

I use a PC to research and create my listings-I'm a good typist and I cannot type properly on the iPad or phone. After I create the listing on the PC, I then take photos with an older iPad and upload the photos that are in my drafts that I created wi...

Restricted from selling yet zendesk says account is okay?

I cant list anything to sell. I try to list (write the whole thing out upload photos etc) and when publishing eBay won’t let me. I haven’t listed in about 5 years (altho have bought on eBay, but I was a stellar seller in the past). All of my info is ...

UNREAL EBAY RESPONSE

I sent my package with tracking, and it reached the buyer. However, he didn't accept it and I got it back. I messaged the buyer, and he responded that his USPS mail carrier told him the package got stuck in their sorting machine and was damaged, so h...

How Important is it to be a "Top Rated Seller"?

So basically I've gotten a lot of US postage to ship my cheap stamp lots by using stamps instead of ESE, and I noticed my shipping with tracking has dropped to 95.47. Under 95.0 I won't be top rated anymore. How important is that? Does it give me pre...

Resolved! Problem with private messaging?

I'm wondering if anyone has noticed a problem with the Ebay private messaging? I've had a lot of customer & prospective customer conversations suddenly stop, mid-thread, over the last week or so, for no apparent reason. And then never hear from them ...

eBay withholding funds

Everyone should be AWARE. There is no reason for eBay to withhold your money for weeks or a month even after you've proven item has been shipped and tracked and delivered. They are HURTING for money so a board meeting to withhold funds and keep it in...

Resolved! Buyer was not given offer discount; how do I refund over payment?

I just had a buyer accept an offer I had sent out automatically. When her payment method was hit, she was charged the full amount for the item. How do I refund off of the actual item amount so I don't have to pay FVF on the overcharge? Thanks in adva...