Everyone should be running into this issue that has first class mail items that weigh 14 to 16 ounces.
I had customers ask the price items and thought the shipping calculator was down. eBay support via Twitter explained that USPS First Class Mail no longer supports weights over 13 ounces and is returning to the more expensive option for sellers and their customers of forcing those items to ship through Parcel direct or Priority Mail.
It’s made more frustrating because eBay can’t get their act together and the listing forms and mobile apps at the time of writing this reply to you still happily access the heavier weight.
It seems that because Counter pricing now only goes up to 13 ounces that they can no longer show the higher weights because there is no ‘counter’ price for those weights.
I went round in circles and eventually gave up and simply said that eBay knew there was going to be an issue, they should have mitigated this issue and had the post office provision pricing or displayed the Zone 1 rate for Priority Mail as the First Class Package pricing for those weights automatically and continued to allow the sellers to process their packages through since they can still produce a label for those weights on first class mail. The price was, in 2017 and up until January 21st 2018 the same price anyway.
It would have been far simpler for vendors and then just have a pop up for the seller when it came to invoicing to say that this charge was only for online labels processed by through eBay.
Either way, I gave up and went through all my listings and switched anything that was 14 ounces or didn’t show a shipping price on the screen to Priority mail and the only ones that were not done are those that had less than 12 hours left to run and will be amended before, they are relisted if they are relisted. Some items it’s just not worth putting back on, the higher shipping cost makes it impossible to get sales.
