02-04-2023 11:37 AM
Do I have a certain amount of time to cancel an auction and receive back my promotion fee?
02-04-2023 01:18 PM - edited 02-04-2023 01:18 PM
@jmsdl22 wrote:Do I have a certain amount of time to cancel an auction and receive back my promotion fee?
Is this Promotion for a Fixed Price listing or an Auction?
For an Auction it's a fixed fee that is non-refundable regardless of the outcome (sold, not sold, ended early)
For a Fixed Price listing you can remove the promotion at any time but if the listing remains active any buyer who looked who has clicked on a Promoted Listing link (not the listing itself) and then purchases within 30 days will be subject to the Promotion percentage.
02-04-2023 02:21 PM
Yes there is a certain time frame. Here is the link to ending a listing which spells out every detail. No sorry, promotion fees are not refundable on auctions....
02-04-2023 02:48 PM
If there is a bid on your auction and you cancel it you be be charged a percentage of the bid by eBay. Only cancel an auction without bids.