Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

I can't change the country.

So far, there has been no problem changing the country, but after changing the country to Malaysia, I can no longer change the country. Is there anyone who solved this problem? Please don't answer me to open a new account.

Listing Thumbnail Not Showing Main Image

I have noticed a listing's storefront and search thumbnail does not match its designated Main Image. This bug is not consistent across all new listings, nor does it favor a specific numbered image when it occurs. For example: https://www.ebay.com/itm...

Where is all the stuff problem

I logged out, cleared history, restarted computer, clear history again, and returned as a browsing customer to find this...

Payment

We've moved this thread to the appropriate board, please click the link to find the new location.

Manage active listings Search by Item Description giving incomplete results

I use an internal code in my listing descriptions to help me locate where an item is shelved and am trying to Search by Item Description so I can find all the low value items in a particular location and decide if they are still worth selling after p...

Server down

It is an endless site failure.It is almost like noone if manning the house or no supervisor, no MIS... You go to home page it gives same error. firefox, google same thing.

Refund my money from the site ebay

I want to get my money back from the site and they said it is not possible

page will not refreach

The seller hub page will not load.

Resolved! Account country set to China. Can't change back to US

Hello. My country is set to China for some reason and when I try to change it back to the US, I get the following error: This change is not permitted at this time. {e108364-1183635x) This is preventing me from selling items. I see that others have ha...

Offsite ads

I am new to offsite ads. II started a campaign on 5/11 today is 5/16.on 5/15 the click seemed to reset (they were at 5) and the cost reset back to .20 from about 1.00This seems strange, does any one have any insight? TIADan

Resolved! Not receiving SAVED SEARCHES emails past few days

Normally each morning I wake to a dozen or so emails from Ebay with all my SAVED SEARCHES hits. But the last 3 days... nothing. I find these emails valuable in alerting me to new listings for things I'm interested in. It doesn't appear to be a proble...

Search is just bad... (Feb 2023)

In June 2022 I made a post about how search was bad. In that case I was concerned with search results not being related to my actual search. In that case I was completely wrong and search was actually functioning normally. I am now concerned with the...

need make an appeal as a seller

i sold a piece but buyer make a dispute as he did not recognize the transiction as the piece did not arrive to him i make a response for that and provide a shipping track and bill but ebay take in the buyer side and refund him the issue that the piec...

Discount percentage update

During discount percentage update, the system will always return wrong message. The second and third discount never really worked properly. The add volume pricing error message was captured from Firefox. the situation the same in Google.

Bugs with the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed

I'm running bulk quantity updates using the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed type.I'm getting a small amount of failures for these records and the error messages that come back are very strange, for example:Developer name invalid.We're havin...