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WHY AM i GETTING A LARGE BLACK x WHEN i PRINT MY ITEM WHEN THE DESCRIPTION COMES UP? THE DESCRIPTION ALWAYS PRINTED BEFORE. IS THERE SOME REASON FOR THIS? JIM MCCOY JMCCOY57

WE HAVE A 1 YEAR WARRANTY ON THE ROD THAT COVERS ANY DEFECT AND ARE PREPARED TO FIX THE DAMAGE HOWEVER THE BUYER STATES HE PURCHASED BUYER PROTECTION AND HE WANTS AN ENTIRE NEW ROD. HOW DOES BUYER PROTECTION WORK? I CANNOT FIND ANYTHING ON EBAY AS TO...