Hi community, My listings used to have a "certified open box" badge,
which provides one year free warranty to buyers. I noticed the badge
disappeared yesterday. I did not change any of my listings and my
metrics are all well within the qualifications...
Hi, I have recently sold a nintendo switch and the buyer asks for a
return after receiving it. He/she posted photos of the box has some
squeeze at the corner. I provided the return label yet the buyer asks
ebay to step in citing the switch is too har...
Hi Scout, I experienced the same issue today. As I was about to start a
new thread and I found yours. I reached out to ebay and they could not
help me via the phone call or chat and instead they said they will
create an IT ticket to look into my acco...
Thank you for sharing, this is helpful. I used the partial refund a
couple of times following ebay's deduction guidance. I am never aware of
the part that ebay will make the difference of the partial refund to the
full refund to the buyer. I see some...
This has happened to me as well.I shipped it to IN and the tracking
suggests it was in IN and the next day it was in another state that is
thousands miles away. I initiated a missing mail search via USPS and
eventually my buyer received the package. ...
