In the seller hub, under manage active listings, a sold item is also
showing. However, when clicked on it says "you sold this item." The tab
for listings is marked as "all statuses" with simply "active" not
available. This has not happened in the pas...
A buyer opened a return which arrived today - with damage. If I don't
refund right away, eBay will give full refund. I tried to call eBay, but
they have disengaged that service because of the coronavirus. I am
trying to understand how answering phone...
We were recently notified that USPS was charging us extra money for 2
shipping labels from late in March. One, a small flat rate box, was
supposedly a large flat rate. The other, a Regional Rate A was
supposedly a Regional Rate B. We were 100% positi...
Honestly, I understand that running a huge enterprise like eBay has to
come with technical problems, but since we are paying for a service can
we please know when the problems will be righted? Our sales have dropped
drastically in spite of all the ho...
When searching for a particular item, has anyone noticed that the only
items shown are those where the seller has opted in to "guaranteed
delivery"? When checking to be sure our items are all opted in, we
noticed that there is a slide button at the t...
Promoted Listings Standard itself has become a necessary evil. I say
evil, because it takes away from a fair playing field. Sellers are
already paying a listing fee, at minimum, and many times a store in
addition to that; but now if we want our items...
That's a good suggestion, however these were individual items for sale.
Once they're sold, they're gone, so I wouldn't need to show "out of
stock". Actually, I don't use that option even when I have multiples of
an item. Any other ideas?
Unfortunately no insurance, since the buyer shipped this item back
without waiting for an answer from me. And they shipped it parcel, which
is probably why there is damage.
Actually, they opened it because it "did not seem authentic" - although
it was an antique slag glass fixture. They said it was plastic, not
glass, which is absurd. Nothing plastic could weight as much as this,
and plastic would not have hairline crac...
