Hi. I had a customer do the same thing, left a positive review as a
negative. That dropped my score from 100 to 97 and it is now taking
forever to go back up (still only at 97.9. I reached out to the customer
and all he said was "Ooopppps, my bad" an...
I found a 'round about way' to speak to someone. If you go in to the
help section and enter chat in the search bar, it will give you options
whether you want to chat with them or have someone call you. I selected
question about fees and once I was co...
