Lisa,Check your Sold listing and you should see a phone number at the
bottom of the Buyer Details below the address. It used to be very easy
to get your customer's phone number through the Advanced search feature
but looks like that has been removed....
Lisa,It is inevitable that we are all going to make mistakes - we're
only human! I've found that it is always best to call the buyer - don't
rely on emails as sometimes they don't get read. Especially if you are
dealing with a buyer who is new to eBa...