I had a buyer come through and make offers on 38 items yesterday and of
course we discussed a partial refund for a combined shipping discount...
and it's going to be a significant discount. I shipped the package today
and now I am back home and confu...
The buyer submitted a ‘Doesn’t Match Description or Photos’ return
request today because evidently he doesn’t know how to read. The item
was described as flawed/broken in certain areas but he’s raging out at
me (he’s doing the ALL CAPS yelling thing)...
A buyer is on my case today and blowing me up with messages about how
I'm the one who needs to contact USPS about an incorrect address.Mind
you, the item in question was shipped on March 4th, and he is just now
getting around to notifying me that he ...
It's been awhile but unfortunately I've recently come across a bad apple
buyer who is now threatening to have me banned from eBay over selling
him a "fake" Polo Ralph Lauren shirt. Spoiler alert, the shirt is 100%
authentic and I tried politely expla...
Hello, Just got a message from a buyer that a brand new t-shirt I sold
them arrived with what appears to be a 1 inch slit on the front (they
sent a picture) and they put in a return request. I’ve been selling on
eBay for approximately one year and ha...
Great, thank you for that information. The item was one of my oldest
listings (I believe it was 2+ years old) so the shipping policy was out
of wack. I typically use EIS.
That's great news and thank you for responding. Now, should I keep
entertaining his messages or just mark them as read and keep it moving?
Only reason I ask is because I'm typically a very responsive seller (as
I'm sure we all are) and like to be as ...
