I have been selling on ebay for over 5 years and I have never had this
problem before. In the past month or two, I have had two of my listings
for sale WRONGLY flagged as counterfeit and taken down. The first one
was a Coach bag, which is not counter...
I sold an electronic device for close to $100 in November, it was
delivered on the 22nd. The buyer waited until now, mid January, to try
to open a INAD case, claiming that it was "missing a part". It is well
past the 30 day money back guarantee windo...
I would like to offer my buyer a partial refund for an item.
Unfortunately now that I've updated to using eBay itself to manage
payments instead of paypal, I literally cannot find where to offer
refunds at all. The official eBay help page links me to...
I am also having this issue. I had a buyer order a package in early
December, and it was "delivered to agent" on December 14. Now, at the
end of January, the buyer opens an INR claim saying he apparently never
got the package. The USPS website shows ...
It's very frustrating. I think the best I can do is start accepting
returns so that I can issue partial refunds in the case of items being
shipped back damaged instead of always having to give a full refund. I
hear that Paypal used to be better about...
Well, since the buyer waited until the money back guarantee window had
closed before requesting the return, eBay is not the one deciding to
close the case in favor of me or the buyer. I just outright have the
option to decline the return request. I a...
