I sold a used electronics item with a value of $900. The item was
insured and shipped via USPS with signature required. I am not a
business, I am an individual who does occasional sales of personal
items. The package was delivered and now the buyer c...
I would like to thank everyone who provided guidance here. I am happy to
say that via appeal they sided in my favor for this case. It was quite a
bit of leg work but the result was favorable. I am still wary of selling
high value items and will need ...
Hi handyhanz, thank you for responding. I am not sure if this
complicates anything, but the buyer has already sent a picture of the
swapped item, has said they video recorded the opening of the item, and
has been "cooperative" when I said I am launch...
Thank you everyone for your detailed replies. eBay has done what
everyone said they would do, they have de facto ruled in his favor, are
now forcing me to pay shipping for the item that he swapped for and then
refund him. I called them earlier today,...
If that's truly the case, that a buyer just needs to claim INAD and the
seller is scr78ed? What a joke. I will never use eBay again to sell
anything over a few bucks. Sorry, but that is utterly disgusting. I am
tempted to pay this buyer a visit, in p...
So, I have submitted my USPS claim and awaiting their response. I
couldn't see a separate investigation protocol and the USPS branch said
the only thing I can do is submit a claim basically against the
insurance I bought. The branch didn't accept the...
