The eBay Community

Working around ebays poor 2nd description

at one time when you added a 2nd description you were able to adjust the font to match or create a larger/bolder font to get the attention of the buyer. this proved beneficial when you needed to update an item with a bid since the content or main des...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

can't add items to watchlist this morning and last night.

I tried to add items to watchlist a few time yesterday and this morning but don’t work. My items are 65 items in watch list. And I can’t zoom the pictures to look closely at item and can’t move a picture to next picture. They seemed frozen.

"Pay by" date. Is this new?

Bought an auction item on April 23. When I went to my purchase history, the item had a notice in bold red lettering to "Pay by April 26." I realize that's within the required time frame for payment, but past purchases used to say some version of "Pay...

Sell threatening legal action for non paying and now won’t respond

I requested a refund for an item that didn’t arrive for about 30 days. A few days after I received the refund, the item arrived and the seller requested the payment back. I didn’t see the messages until later and have tried to respond but now he won’...

"Uploaded on time but no carrier scan" for freight shipments. Please advise. Top Rated at risk.

All of our freight orders continue to show up on eBay as no carrier scan.For example, we used SAIA freight for this order. We uploaded tracking (pro number) on time, and made sure to choose SAIA FREIGHT. Yet, this order (along with many more) continu...