The eBay Community

Seller protection

I listed an expensive item and had a bid immediately, however when the buyer received it he said it wasn’t as described and offered me 1/3 off or he wanted to return it. I told him to return it. Could I have gone to his profile and refused to sell it...

package hasn’t moved from IL hub in 13 days

I bought an item in late march, it got to the international shipping hub on april 3rd and since then i’ve gotten no updates. the last update was: arrived at our international hub. your item will be prepared and shipped to you. the delivery date is co...

Ebay Robs me!!!

Sold item on dec 16thbuyer complained and got his moneyback because of ebays magnificantmoney back !!! Since then im trying to get my item backnow since 4 months and 229 euro loston the item ex shipping to spain!! Mailed the buyer almost 40 timescomp...

Fedex double charging for shipping?

We sent out a tire a few weeks ago and customer requested fedex even though he hadn't paid for fedex, so we sent it fedex at the weight and dimensions put into ebay for shipping.The price calculated by ebay and charged to our customer and what we pai...

What's with sellers deciding they can just cancel orders because the item sold too cheap?

Maybe this is more of a buying question, but I'd really like to put it to the audience of sellers. I've been on eBay as both buyer and seller for over 20 years. I'll admit that I love to jump on a great deal, either a B-I-N way below market, or an au...

returning an item

i am trying to return an item. so,,, i go to purchase history and click on more actions/return this item. then i click on item is defective, then next. then i fill in the box message to seller. /// then i want to continue but there is no "next" or no...

Selling Quantity

I have Several Items that have a Quantity , so when 1 sells, the item remains to show for buyers to buy. Yesterday I sold 2 of the item...Ebay Change the weight so it doubled, the box size stayed the same and the Buyer paid postage ONCE for the size ...

Buyer Wants to Return Item that Doesn't Fit, No Returns Policy

Buyer made a purchase for a shirt which included measurements in the description. The item was delivered 11 days ago. I have a "no returns" policy. The stated reason was that it didn't fit and in the comments, they said it was a cute top but too shor...

bug on seller dashboard

Anybody else having an issue by clicking on the following screenprint from the ebay seller dashboard.Its saying when clicking either of these 2 links that the information has moved.

What does the inscription on my silver cup mean?

I have a Derby S. Silver plated pitcher with the inscription "P.O.W. 1931 Mens Singles" does anyone know what type of tournament it could of come from? I thought tennis or golf but could not find any info in my research.P.O.W. does not come up except...