The eBay Community

feedback policy change proposal

As a long time, consistently excellent buying customer on eBay but never a seller, my biggest complaint revolves around sellers who do not reciprocate the positive feedback that they receive from a buyer. I have read many posts regarding this, most o...

Is it possible to identify this Coach valet key ring please

I purchased this at a Coach outlet a few years ago but don't have the style number or remember the name.Is anyone familiar with it?

Resolved! First time selling need help please

Alright, so I’m selling an Xbox one with 9 games and all the cords right and a brand new controller right. Someone bought it, 80$ + 13.12$ shipping + 6.90$ tax. At the bottoms of the page it says What you earned: order total: 100.2 eBay collected fro...

Buyer’s Order suddenly got cancelled by Ebay

Buyer made an order on April 19th. The next day I found out from Ebay app sold page the order got cancelled but I didn’t even click on cancel order. I thought the buyer cancelled the order but found out later the buyer didn’t cancel it. Can anyone pl...

Questions on a sketchy return

Im sure I don't have any other options but a full refund but, just for the sake of things, I can't help but to ask for other peoples thoughts/stories/suggestions. I've been selling on eBay for quite a while now and have extensive experience dealing w...

Shadow banning items..

Ebay is shadow banning items to upsell its "promote it" feature..I listed a very desirable item a few days ago and it's had ONE VIEW. At the same time I'm getting messages from Ebay to promote the item..Said item is AUD$2250 and obviously Ebay want a...

eBay does NOTHING to protect sellers

Not going to get into details because frankly I’m tired of going back-and-forth with a eBay so I’m all out of gas. I will be filing a class action lawsuit against eBay for failing to honor seller protection policies, and also failing to uphold the ab...

active listing views and watchers

On my active listings page, the active listing views and watchers are not being counted. Is Ebay aware of this problem?

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

Mobile phone videos won’t load into listing.

I am no longer able to upload videos from my iPhone via eBay mobile desktop . I use to be able to do this using the ebay mobile desktop but now it just spins and spins and never loads the video. The only work around I found is using a computer to loa...