How fantastic was last night’s party? After announcing the 2017 SHINE Awards for Small Business Winner Angie Cardona-Nelson of eWaste Direct, we headed up the Strip to Brooklyn Bowl. We danced, we bowled, we played beer pong and ping pong, got temporary tattoos, and picked up cool swag.
Attendees came out in full color and we sang along as Barenaked Ladies performed hits including “If I Had $1000000” and “One Week.” Lead singer Ed Robertson even confessed his frequent eBay shopping habits—including the purchase of a Barenaked Ladies band t-shirt from their 1998 Stunt tour. The band was also kind enough to sign several items which are up for auction now through August 6th, with proceeds going to Music Gives to St. Jude Kids®.
It was an amazing finale to a jam-packed week of inspiration, education, and celebration. As we begin to wrap up and pack our bags, we’re reflecting on some of the incredible moments from eBay Open 2017—and looking ahead to how you can stay connected back at home.
What a Week It’s Been!
Over four days, 1,500 sellers from 48 states and eight countries came together for more than 70 educational sessions and workshops focused on the themes of Smart, Easy, Profitable Selling; Great Reach and Velocity; and Strong Partnership.
eBay President and CEO Devin Wenig kicked things off looking towards the future of technology, ecommerce, and eBay. “Part of our job,” he said, “is to help you see what's coming. When the future comes, it comes fast.” And, over the course of the conference, we got a glimpse of what eBay’s future looks like, from marketing and branding to emerging technology and tools.
CMO Suzy Deering shared eBay’s commitment to marketing its unique offerings through the “Fill Your Cart with Color” campaign. She also gave attendees a preview of the integrated marketing campaign elements still to come this year.
Mohan Patt, VP of Buyer Experience, Product and Engineering, unveiled exciting new technology, including eBay Image Search and Find It on eBay.
With inspiring stories and workshops on revenue, growing your business, and partnerships, there were a-ha moments galore. In the Agora, there were Pop-Up sessions covering everything from Trust and Community to eBay Guaranteed Delivery and marketplace diversity. The Open Studio hosted eBay Radio broadcasts and live-streamed broadcasts with eBay executives and expert sellers. The customer care team met more than 900 sellers and attendees took hundreds of selfies in the Photography Studio.
In between, more than a dozen networking sessions, coffee breaks, meals, and receptions gave sellers a chance to make personal connections and forge friendships that will last a lifetime.
What’s Next: Taking the Lessons With You
So, now what? The conference comes to a close this afternoon, but we’re not done yet.
If you missed any of the Open Studio sessions—or just want to watch them again—you can view them on the eBay for Business Facebook. General Sessions will be available to stream online, and you can read the recaps from Tuesday, Wednesday, and Thursday on the blog, or relive your memories set to music with the eBay Open Spotify playlist. We’ll be publishing more Open content in the coming weeks, including posts from Open attendees on what they’ve learned and how they plan to apply it to their businesses.
As small business owners and solo entrepreneurs, many sellers relished the opportunity to discuss their challenges with other people who face the same obstacles. If there was one refrain heard most often at Open 2017, it was that—beyond the concrete tips and lessons learned—the biggest benefit of attending was the chance to make personal connections. (Don’t lose those connections. Be sure to access “My Contacts” in the eBay Open app to save the contact information of your fellow attendees.)
In several sessions, audience questions were answered not only by the presenters, but also by fellow attendees who had overcome the same issues and could share lessons learned from personal experience. It was a real-life version of the online community that represents eBay: a global village of friends, mentors, and colleagues.
Whether online through message boards and Facebook groups, or in-person at meetups and events, the eBay community is strong and inclusive, helping people in what can be an isolated occupation find support, understanding, encouragement, and time-tested advice.
The past four days highlighted how strong the whole eBay community is, especially when we work together for shared success. And, as CEO Devin Wenig made clear, things are only looking up from here.
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