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Latest Updates
The latest seller news, blog articles, and success stories.
Meet Bob Kupbens, VP of Business-to-Consumer Selling
Meet Bob Kupbens, VP of Business-to-Consumer Selling
With just two full weeks under his belt here at eBay, we are thrilled to introduce you all to Bob Kupbens, our new Vice President of B2C Selling, and ...

Hear how Bob is bringing his passion for customer focus—from retailers like Target and Apple--to the eBay seller community. 

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eBay’s Seller Hub Now Live for all U.S. Sellers
eBay’s Seller Hub Now Live for all U.S. Sellers
By Shan VossellerShan is a Senior Director of Product Management at eBay, and the company's overall product lead for business-to-consumer selling. He ...

After a year of testing and seller feedback, eBay debuts its powerful new selling tool in the U.S. to help scale your business, faster than ever.

A Peek Behind the Curtain: How eBay’s Bringing More Buyers Your Way
A Peek Behind the Curtain: How eBay’s Bringing More Buyers Your Way
Whether you’ve been following this blog for months or just a few weeks, you’ll know how committed eBay is to helping sellers make the most of the reta...

Get an inside look at some of the innovative ways we’re attracting more buyers to your listings.

In Search of the Brightest and the Best: Celebrating Small Businesses on eBay
In Search of the Brightest and the Best: Celebrating Small Businesses on eBay
The secret of every successful business -- big or small, global or local -- boils down to the same two things. A great idea, and someone who refuses t...

During Small Business Week, eBay looks to its sellers to award the 2016 Small Business of the Year.

Notes from the Road: Channel Advisor Catalyst
Notes from the Road: Channel Advisor Catalyst
It’s been a very, very busy couple of months here at eBay. From the standards rollout in February to the seller update earlier this month and the anno...

Hal Lawton, SVP of North America, recaps eBay’s presence at ChannelAdvisor’s Catalyst Conference in Las Vegas.

2016 Spring Seller Update: Better Benefits, Tools, and Experiences for Sellers
2016 Spring Seller Update: Better Benefits, Tools, and Experiences for Sellers
It’s hard to believe it has been nine months since we announced our plans to make your seller experience more consistent, predictable and fair – and t...

Hal Lawton, Senior Vice President of Marketplaces, shares his thoughts on eBay's 2016 Spring Seller Update.

New Standards: Our Journey to Deliver a More Fair and Transparent Experience
New Standards: Our Journey to Deliver a More Fair and Transparent Experience
Over the weekend, we hit a big milestone, and one that many of you have been anticipating since you first heard about it in September. With our new st...

With our first big standards update behind us, we are looking to the future. 

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You and the New (More Objective) eBay On-Time Shipping Metric
You and the New (More Objective) eBay On-Time Shipping Metric
Last year you said something like this: “The current seller performance standards are largely based on buyer opinion. We need more objective standards...

Your carrier delivered your eBay shipment late. Not your fault. We get it. Here’s what we’ve done to protect you going forward.   

Notes from the Road: National Retail Federation’s Big Show
Notes from the Road: National Retail Federation’s Big Show
Over the past several months, I’ve talked a lot about the journey we are on to deliver the best selling experience for you and your business. As you n...

Jordan Sweetnam, VP of Seller Experience, shares the latest trends and learnings from one of the world’s premier retail events.

The January 2016 USPS Rate Change: What You Need to Know
The January 2016 USPS Rate Change: What You Need to Know
As you’ve probably heard by now, the USPS will raise its prices on January 17, 2016. In this blog post, we’ll break down the changes, explain what eBa...

Changes ahead! The USPS is raising most of it shipping rates on January 17th, but you can still get great savings with eBay labels.

You tell us: What topics should we cover on eBay for Business?
You tell us: What topics should we cover on eBay for Business?
The eBay for Business program—including this blog, and our presence on Facebook, Twitter, LinkedIn, and Periscope—is dedicated to you, the professiona...

It’s that time again. We’re checking in to see what you’d like to see more of from the eBay for Business program. Take our quick survey, and tell us. 

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Seller Performance Standards Preview Now Available
Seller Performance Standards Preview Now Available
As you check out the standards preview in your dashboard, here are some tips to help maximize your performance on eBay as you prepare for the seller s...

Video message from Jordan Sweetnam, Head of Seller Experience, about the standards preview and tips for managing your eBay business.

The Four Phases of Holiday: How to Win the Pre-Holiday Phase
The Four Phases of Holiday: How to Win the Pre-Holiday Phase
Remember when Holiday shopping started right after Thanksgiving? Die-hard bargain-hunters covered up the cranberry sauce and green bean casserole, bid...

The Holiday shopping season isn’t about Black Friday and Cyber Monday anymore. It’s about right NOW. And, here’s what you need to know to win.

Get to Know Hal Lawton, Senior Vice President of eBay North America
Get to Know Hal Lawton, Senior Vice President of eBay North America
If there is one thing you should know about Hal Lawton, he is passionate about connecting with customers. With just six months under his belt as the h...

Hear how Hal and his team are revitalizing the seller experience on eBay.

How to Get Paid to Promote eBay Listings—Even Your Own
How to Get Paid to Promote eBay Listings—Even Your Own
Affiliate marketing—what’s that again? Well, at eBay it’s a program that pays you to advertise eBay items—even your own. It’s called eBay Partner Netw...

Have you heard of eBay Partner Network (ePN)? It’s our in-house affiliate marketing program, and it pays to know about it. Like—real money. 

The Straight Dirt on Required Product Identifiers (RPIs)
The Straight Dirt on Required Product Identifiers (RPIs)
Back in April we gave you a heads up regarding eBay’s new required product identifiers (RPIs). We also explained why these changes were taking place. ...

There’s been a lot of buzz (good and bad) about required product identifiers (RPIs). eBay’s David Wohrman is here to set record straight.

The Journey Ahead: Your Business, Our Commitment
The Journey Ahead: Your Business, Our Commitment
Connections are what eBay is built upon.Take, for example, Michael Greco, who was in search of an old print ad featuring his late father. A simple que...

Jordan Sweetnam, Head of Seller Experience, shares the significance behind the  2015 Fall Seller Update

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Help Us Celebrate Twenty Years of eBay
Help Us Celebrate Twenty Years of eBay
Twenty years ago eBay created the first online marketplace. Twenty years later, eBay is the most vibrant and unique place to shop online—thanks to you...

We’ll be celebrating eBay’s twentieth anniversary on September 10 and 11 at the San Jose McEnery Convention Center—and you’re invited!

Our Mission Is Clear: We’re Focused On You
Our Mission Is Clear: We’re Focused On You
Today is an exciting day as eBay enters its next chapter. As an independent company, we are focused on shaping our future, growing our community and h...

As we celebrate eBay as a standalone public company today, we’re looking towards the future and our commitment to you--our trusted sellers.

 

eBay’s New Advertising Service
eBay’s New Advertising Service
By Jordan Sweetnam"I sell on eBay because it provides me with an opportunity to have my own business and make my own decisions. With eBay, we’re able ...

Head of Seller Experience announces promoted listings--a new paid advertising service that’ll provide sellers with more opportunity for item visibility in search. The service is currently available to a limited number of eBay Stores, with plans to expand in the coming months. 

When Small Businesses Win, We All Win
When Small Businesses Win, We All Win
Jordan Sweetnam is Vice President of Seller Experience for eBay Marketplaces. Jordan and his team focus on understanding the needs of the eBay seller ...

With the kick-off of National Small Business Week, eBay honors its small and medium sized sellers. 

Product Identifiers: What They Are and Why They Are Important
Product Identifiers: What They Are and Why They Are Important
Imagine how much data eBay has. With 700 million active listings, just think about how much information the marketplace holds—from big numbers, like h...

Starting June 29, eBay will require product identifiers for new listings of branded items in select categories. Learn what product identifiers are—and how to use them to your advantage.

Seven Tips to Protect Your Business from Common Tax-Time Scams
Seven Tips to Protect Your Business from Common Tax-Time Scams
Lori Rosenberg is a Manager for eBay’s Information Security Communications team and writes information security-related articles for eBay employees as...

With April 15 just a few days away, tax-time scams are on the rise. Get educated on the scams, and use these tips to protect your business.

Need a New Inventory Source? Check out eBay Wholesale Deals
Need a New Inventory Source? Check out eBay Wholesale Deals
Sourcing. It can be hit and miss. It can be exhilarating. It can be a nightmare. It’s also not something that is talked about much amongst sellers—pub...

Sellers can be a little hush-hush about inventory sources. But we’re happy to reveal this tip: eBay Wholesale Deals—the place to get great inventory at wholesale prices.

eBay By the Numbers: Stats to Help You Sell More
eBay By the Numbers: Stats to Help You Sell More
Knowledge is power, especially when it comes to the dynamics of selling on eBay.The more you know about how people are shopping and what’s selling, th...

eBay has evolved and a new “global-mobile” buyer has emerged. Now what? Use this actionable intelligence to adapt and boost sales.

Ringing up more sales with holiday returns: an interview with Jonathan Haney
Ringing up more sales with holiday returns: an interview with Jonathan Haney
Last week, I got the chance to sit down with Jonathan Haney, head of the returns experience on eBay, to get his take on extended holiday returns. I fo...

eBay’s head of returns talks about why offering a generous return policy during the holidays makes good business sense. 

This is Your Community—And Now it's Better
This is Your Community—And Now it's Better
We’ve been listening. And, one of the things we’ve heard is that the eBay Seller Community could be better. We agreed. As a result, we compiled a list...

We’ve been listening. And, one of the things we’ve heard is that the eBay Seller Community could be better. We agreed. As a result, we compiled a list of feedback on the changes you wanted to see implemented—and we made them.

Updated eBay apps offer powerful seller features
Updated eBay apps offer powerful seller features
As you know, mobile is huge, and continues to grow: last year alone, eBay Marketplaces generated over $20 billion in Mobile Commerce volume globally, ...

As you know, mobile is huge, and continues to grow: last year alone, eBay Marketplaces generated over $20 billion in Mobile Commerce volume globally.

Keeping Our Buyers and Sellers Safe and Secure on eBay
Keeping Our Buyers and Sellers Safe and Secure on eBay
On Wednesday, we announced that we are asking all eBay users to change their password. This is because of a cyberattack that compromised our eBay user...

On Wednesday, we announced that we are asking all eBay users to change their password. 

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eBay Motors at the 2014 NIADA convention: Helping dealers hands-on
eBay Motors at the 2014 NIADA convention: Helping dealers hands-on
Four days of live entertainment, networking, and training is what’s drawing 120 automotive exhibitors to come together at the National Independent Aut...

Take advantage of new dealer programs and NIADA-only specials in Las Vegas this June.

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