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Top ways to connect with eBay staff and other sellers

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Verified Blogger
Verified Blogger
Last Edited 03:46:57 PM by News Team

When it comes to getting the answers and advice you need, reading is good, but having an interaction is the best. Whether you are seeking information, inspiration, or perspective, here are some of the top ways you can interact with staffers and sellers alike:


  1. Webinars. These interactive online meetings—which are always FREE to attend—are an excellent way to get deep dives into a variety of topics, and a brand-new Webinars page keeps you informed of upcoming opportunities to interact with eBay staff. 


  1. eBay Community: Weekly Chats with eBay Staff. Every Wednesday at 1pm PT, the eBay Community discussion board hosts hour-long online chats with eBay staff members on a variety of topics.


  1. The eBay for Business Facebook page. Hosted by Social Media Manager Audrey Tracy, this page is a top destination for news and lively conversations. In speaking of it, Audrey says “This page has evolved into a true community with such a personal feel. eBay sellers are a generous bunch: they love to share tips and advise each other, and I’ve come to know—and enjoy—so many of them.”


  1. eBay Seller Meetup groups. These groups are a great way to connect with other sellers in your area, and eBay staff members have been known to attend on more than one occasion.


  1. eBay Radio. With two shows a week (eBay Radio on Tuesdays from 11am-2pm PT, eBay Radio’s Ask Griff & Lee on Thursdays from 11am-1pm PT) these online broadcasts offer exclusive selling tips from industry retail experts and experienced Top Rated Sellers, as well as the opportunity  to chat with your fellow sellers during live shows. Archived shows are available for listening or download, to boot!


  1. The eBay Sellers Official LinkedIn Group. Check out our official LinkedIn group if you’d like to participate in deep discussions with other sellers.


  1. And of course, this blog! You can always share ideas and tips in the comments section at the bottom of each blog post.

Do you have a favorite way to connect with sellers and staffers? If so, please share in the comments below.


by 3magicdogs · Pathfinder

I really wish that eBay would post their customer service phone number somewhere that is easily found

by richj49 · Explorer

What is there phone number?  I can't find one.