We’ve heard that shipping on eBay can seem a bit intimidating to new sellers. So, we reached out to the experts on our shipping team to find out what’s troubling those who are new to the game.
What did we find out? Five of the most common assumptions are easily rectified with a little more information. So, we’re here to clear up confusion and bust the following myths:
1. It’s hard to calculate shipping costs.
It’s hard if you’re not prepared. To get the most accurate shipping cost every time, pre-pack your item in advance (just don’t tape it up). You’ll need to have a few sizes of boxes or mailers on hand (get help with that in #2), bubble wrap, and a low-cost shipping scale. Once you pack up your item, simply input your dimensions and weight into the fields during listing. Then, for easy handling, place a post-it on your box that indicates what’s inside. Also, if you want to compare costs between carriers, you can use the shipping calculator.
2. Finding the right size box is always challenging.
It doesn’t have to be. If you prefer shipping items via Priority Mail, you can get free boxes and mailers at the post office. If you’d rather not leave the house, you can easily order a wide array of boxes on USPS.com, FedEx.com, or from our eBay branded shipping supplies store. We recommend the latter, because buyers are growing accustomed to receiving their merchandise in eBay boxes, just as they have with other big ecommerce players.
3. If I sell a lot, I’ll be spending all of my time at the post office.
Actually, it’s just the opposite. The more you sell on eBay, the less time you’ll spend at the post office. Why? Because high-volume sellers have USPS come to them! All you have to do is use eBay Labels to print out your Priority Mail or Express Mail postage and then schedule a free pickup. Also, eBay Labels come with tracking information that’s sent directly to your buyer. Oh, and you’ll save money – up to 24% off USPS and 37% off FedEx.*
4. Accepting returns seems like a major hassle.
NO ONE likes returns, but sellers have told us that having a return policy in place doesn’t actually lead to a spike in returned merchandise. It just gives buyers peace of mind that they’re not locked into keeping an item they don’t like. Plus, when you use Returns on eBay, they can be as automated as you want. You just set up the policy that works best for you. This sample return chart illustrates how easy the process can be.
5. Shipping internationally is a whole new level of complicated.
Actually, selling internationally is just like selling domestically when you use the eBay Global Shipping Program. All you have to do is send your sold item to the Global Shipping Center in Kentucky. Then eBay handles the rest. And by “rest,” we mean customs forms, taxes, import charges, and actually getting your item to your customer. If your package is lost or damaged on the international leg of its journey, eBay handles the buyer refund, and you still keep the sale earnings.
Have we alleviated some of your fears about getting your item(s) from point A to point B? If you still have questions, leave them in the comments section. Thousands of seasoned selling rock stars hang out here and love to help.
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*Average discount for all labels purchased on ebay.com compared to retail rates.
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