Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Time to put a fork in me

I am beyond upset at the moment. I think I am done with eBay for good now. Got a neutral today because I shipped something to someone because it was lost by USPS. I handled it quite well when they told me. Refunded their money right away and sent rep...

Why do potential buyers/bidders think sellers care about their circumstances?

So I understand a buyer telling me he can't pay for a few days, or what have you. I'm not concerned for the reason, just want to know when payment will happen. Buyers explain the reasons so that we understand, that makes sense. But what I don't get.....

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Resolved! Buyer sends a physical threat?

how do I approach this? item is at usps and hasn’t shipped out yet.

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Low ball offers

I have seen the Best Offer auto accept and decline but never did itI thought it would be difficult for a huge amount of items +1000. However I muddled through it and it was super easy!! Now it is so…… quiet lol

Ebay keeps removing and restoring and removing my listings.

Ebay keeps removing my listings, claiming they are prescription only. I keep appealing and having them restored because the policy mentions the brand by name as an exception because it is an OTC product. Customer service made suggestions (such as add...

Our first amendment rights and freedom of petition Feedback for Sellers

eBay uses the right to the first amendment freedom of speech for buyers however sellers have no rights. A buyer can post positive negative or neutral feedback regardless of content which can include Negative feedback when the seller follows every rul...

eBay has a warning on a message from potential buyer that I have them blocked but I don't

Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...

Taxes in Sold items at the end of the year

HI,Just curious as to if the government is going tax all sales over $600 or will it be safe this year?Thanksdacoop1

Resolved! Buyer gave negative feedback plus wants to return item!

Hi all! I really just need to vent! I listed a vintage item, that had some defects that I described in the description and showed in the pictures. I took a chance on listing them because well they were repaired and not in the condition I typically se...

Ebay Shipping Supplies Shorted My Shipping Boxes Order

This is a new one for me. Thru Ebay shipping supplies, I used my quarterly $50.00 code. Ordered two cases of 4x4x4 boxes, 25 per box. And a dozen rolls of tape. Big box shows up with one case of 25 4x4x4 boxes with the dozen rolls of tape. Shorted me...

Ebay Not Allowing My Sale to Germany. Glitch???

I have a buyer in Germany who wants to buy an RC Porsche car from me. He asked if I shipped to Germany and I said yes I do. (I have sold to India and the Netherlands). Buyer did BIN and got a message saying I did not ship to Germany. I checked my set...

Trouble Adding a Video

I need help adding a video to a listing. I didn't see an option on the app. On the desktop, there is an option to add a video. When I add it, it thinks that I am adding a photo, with an error message that says, "Format must be jpeg, png, or heic". It...