Winter Seller Update
Check out the latest updates and features.
Find a Seller Meeting in your area
Connect with eBay sellers in your city.
The eBay for Business Podcast
Everything you need to know for your eBay business. New episodes weekly!
More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Announcements
Click the image above for the latest Announcements from eBay.
Activity in Buying & Selling
eBay has a warning on a message from potential buyer that I have them blocked but I don't
Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...
After purchasing shipping labels, items still showing Awaiting Shipment.
I had 3 items this morning that i have bought the shipping lables, and they are still sitting in "awaiting shipment". Will this correct itself? And when i ship these items out this morning are my customers going to get their tracking numbers?Thanks f...
Tracking Numbers and Shipped info not added automatically with purchase of shipping labels on ebay
This morning when purchasing shipping labels on ebay for sales on two of my accounts I saw that the shipping info (tracking, carrier and shipped) was not being automatically uploaded for the items. The label purchases were successful and had been pri...
Trying to Offer Ebay Discounted Shipping Rates to Buyers
Rather than drop prices I wanted to try offering buyers the USPS discounted shipping rate (the rate we as sellers get, rather than the retail rate). I changed my settings under "Carrier-Specific Discounts For Buyers: Offer E-Bay Negotiated Discount R...
Packaged and printed out labels this morning not showing that its shipped
As the title says I was doing my morning routine packaging and shipping. Went through the whole process and printed the labels and put them on the packages. I went back to the hub to leave feedback and the screen shows nothing has been ship and still...
The Crow 4K Steelbook sold out everywhere because of Scalpers!
It’s not even been released yet and it’s already sold out everywhere because Scalpers already snatched up the inventory!
Do I have a choice of the item or a refund when item does not arrive?
My item does not arrive by the estimated delivery date. I was given a choice of the item or a refund and opted for the item but was issued a refund instead. Does the customer have a choice in this situation or not?
Resolved! Confused with new package dimension requirements
I have selected standard rates without discount but my listings still get rejected for no package dimensions.I am able to edit existing listings without adding dimensions.Am I missing something?
Not receiving Saved Search emails from Ebay.
Been going on for a week. I use this tool to buy...So annoying. Anyone else having this problem?
Account Below Standard because of Fraudulent Returns
Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...
Bulk shipping labels not updating
When I go to use bulk shipping several items are still showing up as not shipped. I have reported this 2 times and still no solution. I have to print labels for each item which slows my process down. I figured posting this issue might light a fire un...
EIS Returns
intlshipping@ebay Thank you for taking care of returns with the EIS Program, and making it clear you guys are taking care of things. However, you seem to have gone very far where you don't show any information at all in regards to the return. Informa...
Resolved! Negative Feedback
I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...
New policy? What does this mean?
We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...
Another glitch
Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...
| User | Helpful Count |
|---|---|
| 1303 | |
| 1206 | |
| 1115 | |
| 1007 | |
| 998 |
