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Activity in Buying & Selling
Has eBay changed how cancellation are processed and refunds issued?
Hello, I haven't actively been selling in awhile and ran into two issues this week. 1) A buyer purchased an item and wanted to cancel it prior to me shipping. I agreed and went to cancel the order. When it was time to refund the buyer my only option ...
Feedback advice (kind of wordy)
I've had this account for around 4 years that I've only used for buying the odd item, and I only started selling in the last month. I collect buttons, so I'm basically just recouping my button jar spends by selling the ones I don't want to keep. It's...
Incorrect shipping charge by ebay/usps help?!
I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...
Ebay standard envelope tracking failure has resulted in seller status falling to 'Below Standard.'
For several years we have used the standard envelopes to ship items at a total price point of $4.99 and lower. These have been an ongoing problem for many sellers (google similar problems) and Ebay apparently has no desire to correct them. The standa...
Do I have a choice of the item or a refund when item does not arrive?
Comments withdrawn.Waste of time.
Resolved! Negative Feedback
I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...
Product never arrived. What should I do?
I bought two products, none arrived. It's been a couple of months. Tracking number does not work. Sellers doesn't seem to know what to do. Report page does not accept product code. Did I loose my money? What should I do?
Getting UPS to cooperate in case of a tracking scam
I'm a victim of the fake-tracking number scam as detailed/tracked here by ittybitnot. I have been trying to get UPS to confirm, in writing, that the tracking number I was provided was for somebody else's package entirely. I managed to get both a loca...
Buyer changed shipping address after payment
Ok this is the first time I ever had this happen. This isn’t my fault. I shipped an item out today that was put in the mailbox last night and the buyer told me this morning (before I had a chance to check the messages) that they forgot to update thei...
Ebay tracking differs from USPS
I made an order recently and the Ebay tracking is saying "Unable to deliver ... PUDO return accepted." USPS tracking still says "Pre-Shipment." I know that PODU requires choosing a parcel to pick said package up from, but my shipping info is my home ...
Resolved! How do I ask ebay to step in? There does not appear to be a link on myebay
So I purchased an item listed as USED, described to be "in good working order", backed by ebay guarantee, this seller has 75% with I think 5 feedbacks. The unit arrived in the strangest packaging I've ever seen, sideways/diagonal and with the armwres...
Resolved! Waiting on a Payout...
I have been checking out every single minute for something I sold that was already delivered to the buyer safely to show up as funds in my eBay account so that I can withdraw them into my bank account. However, when I go to my account page I do not s...
Ebay's suggested Promo rates
I had to laugh when I just created a new listing, and ebay suggested a promo rate of 15.5%. Decided to run an experiment by jacking up the price accordingly and going with their suggestion.I'm pretty sure it'll end in disaster, but I'll let it run th...
Track number does not reflect the date of delivery
I been with eBay 9 years and never seen a case go in favor for a scammer. Why I believe this is a scammer is because sketchy website of Continental Courier Service - Delivery Service (ccs-worldcourier.com)furthermore, tracking number of the package d...
Template Malfunction?
Is anyone else having a problem getting their description templates to load? Been happening for a couple days now. I can't get my templates to work for anything.
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