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Activity in Buying & Selling
Seller asked me to open a case for item stuck in customs, but I don't see an option to do that
I ordered something from the UK that is shipping through eBay's "Global Shipping Program" (GSP). It got to Pitney Bowes, which is supposed to ship to the US and was flagged as "undeliverable" (googling tells me this is a common problem with Pitney Bo...
Search Not Working
Searching (Art Deco Christmas) in postcard category. Comes up with 6 results - should be over a 1,000.If you switch words around and search (Christmas Art Deco) the listings come up. Search should pick up both ways. Not sure if this is happening with...
Coach creed with no serial number
I’m trying to determine if this is an authentic coach bag. I’ve done some googling and looks like it could be from the 60s or 70s but still unsure. They did not number then, but the creed does not match exactly as what I found and the strap and h...
Resolved! Waiting on a Payout...
I have been checking out every single minute for something I sold that was already delivered to the buyer safely to show up as funds in my eBay account so that I can withdraw them into my bank account. However, when I go to my account page I do not s...
Incorrect shipping charge by ebay/usps help?!
I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...
File Exchange Package Dimension Requirement
I'm using Excel sheets and File Exchange to list my products.It's been working fine until yesterday, and suddenly today, all of my CSVs fail to upload, saying that package dimension is a requirement to calculate shipping. I always have the package we...
Resolved! T/F: sales tax unknown, and so seller fee unknown at time of listing?
(Brand new seller)As best I can tell, the seller fee on an item is based on the total amount the buyer pays, including sales tax. The sales tax rate to a U.S. buyer could range from 0% to almost 10%. So the seller doesn't know the eBay fee until the ...
Resolved! Confused with new package dimension requirements
I have selected standard rates without discount but my listings still get rejected for no package dimensions.I am able to edit existing listings without adding dimensions.Am I missing something?
Resolved! Shipping internationally in two boxes?
Can't seem to find the answer whether this is possible (or advisable.) Item is a large, heavy set of books that I plan to ship domestically in two boxes with individual tracking numbers. Seems unlikely that an international buyer would purchase due t...
No need for package dimensions today.
I started listing product and there is no longer a need for package dimension. I wonder if they received a bunch of negative feedback.
Account Below Standard because of Fraudulent Returns
Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...
Why does eBay override my shipping weights?
eBay in safari is imposing shipping recommendations and not allowing me to enter weight and dimensions
Trying to Offer Ebay Discounted Shipping Rates to Buyers
Rather than drop prices I wanted to try offering buyers the USPS discounted shipping rate (the rate we as sellers get, rather than the retail rate). I changed my settings under "Carrier-Specific Discounts For Buyers: Offer E-Bay Negotiated Discount R...
Paying shipping
I accidentally put free shipping. I have no problem paying for my mistake. I want that to come out of my earrings for the product. How do I do that?
Bell thingy notification not working this morning
Anyone else experiencing problems with the notification bell. I was able to find out that overnight I have 2 sales and 2 messages, but the notification bell is dead and shows nothing.
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