Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Too easy to accidentally delete drafts on app

Seriously fed up with the swipe to delete drafts on the app, it's over sensitive as when I go to open a draft to complete it the app deletes it instead and I have to start all over again, which is so annoying. I saw in another thread this has been ha...

Uploading photos problem

Does anyone else’s have a problem uploading photos to your listing. I’m using the latest iPhone OS and the eBay was updated 5 days ago. I’ve been listing things a long long time, but I have just spent the last 2 hours or so trying to upload photos, b...

I accidentally deleted the EBay logo from my phone and I can not restore it

Does eBay even test their iOS app?

The iOS application exhibits significant usability issues. It frequently crashes back to the Home Screen during the creation of a listing. The image editor is plagued with bugs. For instance, attempting to rotate two images back-to-back results in th...

Remove items from feedback list?

After leaving feedback on the app, it gives me a list of other items I could leave feedback for. Is there any way to remove items from this list? the top item, the seller marked as shipped, a week later canceled. I think they couldn’t find it, and I ...

Hate the new display when searching

I just updated the app on my phone (I’m using the latest iOS) and now when I do a search in the app each listing is magnified so I only see one listing at a time on the screen instead of four as previously. It still shows four at a time when looking ...

Watchlist issue

I've noticed a problem or glitch recently while using the ebay app. I quite like the watchlist feature and being able to create custom lists to categorise different items I'm interested in buying, however I noticed in the last couple of weeks that if...

IOS app does not upload listing images

Hi, I was trying to upload images to a listing using the eBay app. The app has been updated. When going to upload images, where the screen has + boxes and says “add detail”, and provides the new option for video, when going to image select and select...

Saved searches in iPhone app

Saved searches return no results in the app, but the same saved search produces many results using safari/browser. specifically searching for cars in cars and trucks category

Some searches not working in the iPad app since the 6.222.0 update

These searches work fine on my iPhone app and in a browser. It not all my saved searches but enough to be annoying. Here are two that aren’t working:line of trade (xxxl,3xl)jim green boots -vans

Can’t get iPhone 7 to update E-bay app

When I go to eBay I get a message update is needed . I go to the App Store it gives me the option to open eBay when I press the open button I get the same message to update the outdated app . Maybe iPhone 7 is not eBay compatible . Thanks

Resolved! My device no longer supported - Android

I have a 2020 Motorola Moto 5G which the ebay app worked up until so many months ago this year and stopped. I have the latest android thanks to Lineage and have ran Lineage since 2021. Yet ebay says "This app wont work for your device" now when I try...

Update

App keeps asking to be updated but won’t update.

Cannot load pictures from iPhone to new listing

Anyone having trouble loading pictures from iphone to new listings?

Resolved! Pardon Our Interruption... eBay thinks I'm a bot

Hello I have seen this issue on past threads, but I haven't been able to resolve it from the answers given. Hoping someone will have another resolution! I have switched to a new phone (Huawei P30 Pro) and have not been able to log into the app. I get...