I am trying to create a newsletter for our followers and when I get to the part to pick a coupon from the dropdown it is just gray-nothing there. When I click on where it says, "don't see one you like" I hit create and then the only option is to launch and it never takes me back to the newsletter portion so it never gets finished and I cannot proceed until I select a coupon and there is no option to. Sooooo frustrating. Please help.
@bossbearing wrote:
I am trying to create a newsletter for our followers and when I get to the part to pick a coupon from the dropdown it is just gray-nothing there. When I click on where it says, "don't see one you like" I hit create and then the only option is to launch and it never takes me back to the newsletter portion so it never gets finished and I cannot proceed until I select a coupon and there is no option to. Sooooo frustrating. Please help.
Hey @bossbearing our product team has a couple of questions for you in relation to this issue:
- If there's a coupon already, it should show up in the dropdown. It sounds like you didn't have any coupons so you selected to create a new one?
- When you click to create a new coupon, it take the seller to a new tab and will have launch button. Once you launch the coupon, it won't take you back to the newsletter page. You have to go back to newsletter or go back to the tab where you opened newsletter page and then click the dropdown. You'll see the newly created coupon
Kyle,
