Inceptions
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@tsme35 wrote:
Also a warning about USPS new $4 surcharge on packages over 22" and $15 on packages over 30", also a $15 charge on packages over 2 cu ft. ONLY a month away on April 3rd. Not sure about others but this will end 50% of my sales, Close to $25,000 a year in sales alone.
Hi @tsme35 - we've made sure that this is on the Shipping team's radar and that they are aware of the impact that this could have on your business. I hope that this won't be as impactful as you fear!
@valueaddedresource wrote:
I was checking out the new integration with Quickbooks and found a discrepancy in the special sign up page where eBay sellers can get a discount.
In the top part it says 30% off for 12 months, but then at the bottom (after you click the link to see the hidden terms) it says "30% off the monthly price for QuickBooks Online (“QBO”) is for the first 6 months of service, starting from the date of enrollment, followed by the then-current monthly list price."
https://quickbooks.intuit.com/partners/ebay/?cid=par_ebay_US_evergreen_Jan2022_QBO
I understand that is a Quickbooks page and not under eBay's control, but given the extent of the partnership with Intuit on this and the fact that eBay is very actively promoting this deal here in the community and on site in Seller Hub, I think eBay bears some responsibility to make sure the terms are what they have been represented as being to eBay's seller customers.
Can you pass this to the payments team or whoever is working with Intuit on this to get some clarification and update the announcement about this program here in the community please?
Thanks for brining it to our attention @valueaddedresource I'll make sure to get it in the right hands!
@casuallyattractive wrote:
Where do you contact seller service, the ones that actually can help you?
Hi @casuallyattractive - you can reach Customer Support via the Help Pages (link here) or you can contact via social media (Twitter or Facebook). They will be able to review your account details and assist. Thanks!
I get what you're asking, but until eBay makes that happen (if ever), I can suggest something that you can do now.
To use the bulk label option, you have to check the boxes for at least two shipments (but you don't have to check all). Then you only have to delete one if that's how you want to do it. You can do this as many times during the day as you like. When you're ready for the scan form, go back to the page where you can kick it off, and it will include all the labels you've printed that day (or for those created after the last scan form you printed).
So for example, I might print labels in batches throughout the morning and then print one scan form that includes all. Then another sale or two comes in that I can quickly print labels for. I then print another scan form that includes those packages only. My carrier will then have two scan forms to scan.
I know it's a change from what you're used to, but once you get used to this, you'll likely never want to go back.
@postcardcountry wrote:
I would like to share my pain and frustration with you....in the hopes you might be able to accomplish something on behalf of post card sellers.
When the new item specifics came out, I have tried to adjust. I still have a problem with postcards - topographical item specifics. As I have said previously, not every card in this category depicts an occasion nor has an artist. The solution - when the listing appears as missing these two, you go in and check the little box "don't remind me about these again". Which I did and continue to do. When my listings did their automatic renewal I did NOT have to check the box again. I was overjoyed!
That was until end of February renewals. For some strange reason the Year of Manufacture was moved from additional info to recommended. (based I guess on 2,000 people putting it in search). Now I have to repeat the process AGAIN. So far I have done 442 listings with 717 still to be done and probably more to come as renewals finish.
Obviously you can see what a complete time waster this whole process is. If you really want to feel my pain, open an excel spreadsheet. Enter the number 1 in the first box and hit return. Keep doing that for 50 times. Tedious, isn't it?
The simplest fix is to move Occasion, Artist, year of Manufacture into additional information and not add any more "recommended". Or change screen in item specific - recommendations to allow for a mass editing without having to do them one at a time.
Thanks for the input @postcardcountry! I've passed it on for further consideration. 😊
@my-cottage-books-and-antiques wrote:
tyler@ebay Thanks again for your response on this thread:
This is good news for sellers, and I've added some info there---ebay has actually revised the help pages to indicate this change is in place---but the inevitable question arises:
Could you explain what criteria ebay uses to determine whether to formally announce a change like this or not?
As you know, it is a long standing, even intractable pain point, that ebay makes changes (and yes, even changes we're happy to see) without announcing them. For a company that talks a lot about seller engagement, this has always baffled me. So, just what criteria do you use to decide whether something is worthy of an announcement? Or is it simply that ebay likes to force sellers into playing the game we all hate: Glitch, Test, or Actual Change?
Hey @my-cottage-books-and-antiques - There are a number of factors that go into determining whether or not something is a formal announcement or not. I don't have specifics to provide you, but I will make sure that this sentiment is shared.
