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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Is anyone in the USA able to ship to the UK?

For anyone who is not aware, eBay international shipping is preventing several categories from being shipped from the USA to the UK. The reason given is something about new 'special product safety markings' that are required by the United Kingdom. I ...

Listing violation

I am an occasional user of eBay. I just listed a Cuisinart food processor chopping blade. Within a few minutes it was removed for some sort of policy violation. I have no idea why and the information given by eBay was not helpful at all. And I can’t ...

Ebay sale not linking with Wix site

I am looking for assistance with an issue I seem to be having with a recent sale. My sale on Ebay is not syncing with my Wix site. I contacted Wix and they stated it did not occur on their end. I have been unable to get any customer service from Ebay...

Resolved! Prohibited Listing

My girlfriend started an ebay account a week ago selling monopoly go stickers or you can call it digital trading cards of monopoly go. She was hit with a suspension of account due to Prohibited item listings but all along she had only listed Monopoly...

Variations & Personalization

Anyone else having this issue where personalziation feature, i.e. text input, is not appearing on listings with multiple variants. However, it does appear on single type listings. Please help

User avatar by Enthusiast
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Resolved! Question: Buyer returned item claiming it was defect

I sold a laptop and had it marked as open box. I described that I had used the laptop for over a year, commuting to school, and such; however, I had it under a protective skin and its been maintained in pristine condition. A buyer purchased item; how...

My eBay account was restricted for no reason.

Hello, today I received an e-mail from ebay stating that they restricted my selling privileges and I was really upset. Because there is no reason, in my seller performance overview table I have 3 "Uploaded late" defects and 5 late shipping defects an...

My account has been permanently restricted

Hello, 10 days ago, the sales privileges of my account, where I have been selling for 2 years and providing excellent customer service, were restricted. When I first contacted, I was connected to a supervisor and he told me that he could object after...

Resolved! Turn off auto relist?

I haven't listed auctions on ebay in a few years. Now they have this stupid auto relist. I don't want this, never asked for it. How do I turn it off? It should be an option, not automatically.

Resolved! ebay lost the link my facebook page, and I cannot relink it

I have been using social announcements about 2 months with instagram, facebook and pinterest. Today, I saw the facebook page was no longer linked and I could not re-link it. Customer support tried to help, but I have to wait until Monday (or later) f...

User avatar by Adventurer
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Can you correct late shipment errors?

Before when I used auction style listings, I would hold bidder's winnings until they were done. I also have held winnings until they wanted them shipped at a future date. Can I remove these late shipments? If so, how?Thank you in advance for your hel...

Am I the only idiot that ever made this mistake?

I made a listing for an item with a low opening bid of $10.95 to get things going. but I used a template set with buy it now, spaced out and didn't notice and some keen buyer saw it and grabbed itwithin an hour. I own my mistakes, its getting shipped...

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