eBay

amazing-trading · ‎02-12-2023

I tried to modify part of Item using ReviseItem method, for return policy, I want to modify <ReturnsWithinOption> property, but it never works, I tried to modify <InternationalReturnsWithinOption> property, and it works. I don't quite understand what is the reason for this.

five_notch_trading_post · ‎02-21-2023

I responded to this a few days ago, but my message was removed by the system. I will try again.

Are you incuding:

<ReturnsAcceptedOption>ReturnsAccepted</ReturnsAcceptedOption>

?

That changes the Error (Ack:Failure):

<ShortMessage>Return policy value is not valid.</ShortMessage>
<LongMessage>Please specify a valid return policy.</LongMessage>
<ErrorCode>21916328</ErrorCode>
<SeverityCode>Error</SeverityCode>
<ErrorClassification>RequestError</ErrorClassification>

to a Warning (Ack:Warning):


<ShortMessage>Return policy option deprecated.</ShortMessage>
<LongMessage>The value specified is no longer supported in certain categories or sites.</LongMessage>
<ErrorCode>21920203</ErrorCode>
<SeverityCode>Warning</SeverityCode>
<ErrorParameters ParamID="0">
<Value>ReturnsWithinOption</Value>
</ErrorParameters>
<ErrorClassification>RequestError</ErrorClassification>

As you can see from the message though, return policies options are deprecated, so you probably want to look in to using Business Policies / Return Policies through use of the REST Account API v1.

five_notch_trading_post · ‎02-21-2023

Additionally from the docs:

For ReviseItem only: You cannot change the value of this field if the listing has bids or sales, or if the listing ends within 12 hours. For more details, see the ReturnPolicy description.