07-10-2018 11:53 AM
Starter store: When I go to "manage my store" and click on Keywords or HTML under store design, page refreshes. Not directed anywhere. Doing this for weeks. Called eBay customer service. Absolutely useless after waiting 25 minutes. Somebody from Southeast Asia didnt have a clue. Wouldnt forward me to tech people. Said I would get an email about the problem. Got nothing.
07-24-2018 11:11 PM
08-02-2018 12:16 PM
The "Manage my store" tool serves both the legacy stores and the new store formats.
The new store format does not have any ability to add or modify HTML, so if that button exists, it is non-functional in the new store format and will ultimately disappear after all legacy stores are converted.
The "Keywords" option may be similarly deprecated in new stores, but I don't have a store to test that for you. A month or so ago it was reported that the system was choosing its own keywords and attempts to override were fruitless.
08-06-2018 07:47 AM
Yep, those option are no longer available to me. Any reason to remove the option for HTML builder????
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: