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Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Selling not working well

If I log out and in again I am able to list one item for sale but then the next item just ends up with cicling when I ask it to list. Anyone else experiencing this?

Something wrong with the Ebay auction timer

In my watchlist, the item ends in 6m35s. But when I click the item, it shows the red "Ended" while the "Place Bid" button is still active and the message "It is ending soon, so bid now before you miss out!" at the top. The timer displayed on the auct...

Photo load

Photo can’t load in variant listings. Single listings fine. Needs a fix asap as affecting multiple usersdran

One or more files failed to upload because of server error. Please remove the failed files and try

Add photos: One or more files failed to upload because of server error. Please remove the failed files and try again.

Buyer bought 44 items - buyer can't pay - can't send an invoice

So a buyer bought 44 things. I tried to send an invoice (which will be for 40 things, which is their maximum). The invoice has timed out 4 times and won't send, it keeps resetting itself with the original insane shipping x the number of items and try...

Report a Seller

I have been attempting to use the "report a seller" tab to report a seller who is in violation of eBay pre-sale rules to the extent that buyers stand a very good chance of being badly burned - making eBay and other sellers look bad - but a red banner...

Resolved! Send Offers screen not working properly starting Thursday 4/27

The Send Offers screen (that is SELLER sent offers) is broken. It worked fine last night, broken today. I happened to be on a Zoom with an Ebay employee today & he tried it & it's broken for him too. The screen used to Refresh after each Offer was se...

Terapeak product research not working

Keep getting message on "You've exceeded the number of requests allowed in one day. Please try again tomorrow." on Tera peak product research . Why is this message showing?

problems with eBay reminders blocking me screen

I have tried for a few hou8res o get through eBays customer proof customer care line. (it appears none exist)I buy hundreds of items every month. I run into the same problem I try to bid, raise my bis or try to look at the item. eBays reminder/notifi...

EBay API issues.

Shopify seems to imply it's problem on your end. Are we working on getting this fixed ? Please

Combined shipping invoice not working

It is not possible for buyers to ask for combined invoice ("Request Total"), and not possible for sellers to issue such invoices. Possibly the glitch only affects international transactions. When trying to ask for total, I (a buyer) get following err...

Suggested Categories missing from listing

I recently heard on the ebay for business podcast that item categories were being suggested for each listing once there is a title. Right around the same time that I heard that, I LOST the suggested categories. Have had them forever and now they are ...

Your selling privileges are restricted

Your selling privileges are restricted because we?e noticed your account activity is a risk to our community.Restriction reason: High risk selling. This means: - Your selling privileges are restricted. - You won? be able to create new listings or rev...

photos not loading

photos spinning not loading tried clearing history but still not loading ?

Resolved! Constant Sign-In Issues

Anyone having problems being logged in to your Ebay account and then having to re-sign-in over and over? This cannot be a browser issue, it must be an Ebay software and/or cookie issue. I am constantly having to sign back into my Ebay account over an...