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Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can't create a promotion or a sale...I get a Try Again Later error

I can't create any sales or promotions; goes through the motions until the last click and then "Something went wrong. Try again later". ALL DAY!

Instant payout not working

Since 4/11/2024 I have been unable to get instant payout. Anybody else having this issue?

Not able to load photos on the app to existing listings. Please fix this, ebay.

Listing reverts to incorrect shipping details

When I create a listing by using "Sell a Similar Item" and change all of the details to my item's details, the site keeps changing the shipping details back to those of the original item (i.e., when I save and close the draft and go back to it later)...

There is an issue processing your request.)

Hi Ebay TeamWhen i tried to accept seller offer, I have received this error (There is an issue processing your request.) I have tried on multiple browsers and phone. Please Help

Can not list or revise. Only see blinking pale gray boxes when I try. Anyone know why?

Shipping address keeps changing on my account

I recently set up e bay account to begin selling and to make purchases. I purchased a video game for Christmas. The seller took a week and nudging to get it in the mail...no problem, but today the item was delivered to Akron Ohio where I use to live ...

Possible overcharge on duties fee by ebay international shipping. Who do I contact?

I live in Greece and have bought several guitar effects pedals over the past year from the USA and my last purchase, a Meris Polymoon pedal which has not arrived yet (Item number: 176286609963), has a significantly higher percent as fee for duties, c...

No balance after purchase

The numerous times I bought a EBAY card. The balance is gone within about a half hour at the key most. Just happened again the other day. I put $100 Any idea's why?

The item preview with the small picture on the left side of the watchlist not available

macOS Monterey 12.17.4 Safari 17.4.1 Log in, go to Watchlist, open it, the item preview with the small picture on the left side of the watchlist regardless the active or ended status IS not working, no picture, no preview. Tested it on german and eng...

My deleted address on my account keeps coming back as primary address am afraid I may loose my items

Why is it that my deleted addresses keeps coming back on my account especially on check out ,, this error is so dangerous I may loose my items

EIS not offering shipping to UK

I had a customer contact me who wants to purchase from me, but EIS is not providing an option to the United Kingdom. And they are a previous customer of mine. Who previously purchased product through the same listing. Using EIS. The business policy u...

Account Restricted Forever?

I have been try to resolve my account and get back to bidding on eBay since Febuary 12th 2024. Everytime I get a hold of customer service either by phone or by chat I am PROMISED that the issue is resolved this time and to wait 24-48 hours. I wait 48...

Listings not showing up in searches

I just listed 3 flashlights yesterday, and they cannot be found with item searches. I find this very frustrating. One is called "Inforce 6VT handheld" flashlight, and there is only 1 other listing on ebay.My listing:https://www.ebay.com/itm/235523141...

I don't have access to purchase at inspection to pay

ATTENTION:Good morning, the product is being inspected on 04/06/2024 with a documentation problem, please check this import because it will be held in inspection and I do not have access ATENÇÃO:Bom dia, o produto está na fiscalização deste o dia 06/...