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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search filter for Men's Dress Shoes broken / not functioning

A search/filter function that I use on eBay for Men s Dress Shoes is broken and has been broken for about a week and I want to report it. Within the category Clothing, Shoes & Accessories > Men > Men's Shoes > Dress Shoes, there are several search fi...

Graphs on Seller Views Pages do not work with Android app

This has been going on for a couple of months. My Android Ebay app does not show the Views Graphs. It is completely blank. I have tried everything to fix this. I have deleted and reinstalled the Ebay app twice. I have deleted the Cache numerous times...

Link Is Not Working - Firefox Browser

Works in Chrome Browser, but does not work in Firefox Browser.

Insertion Fee Credits?

With my Ebay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. Last week I listed 260 auctions at $0.25 apiece and 75% of th...

Zoom Not Working

Zoom no longer working in Firefox Browser. It was working yesterday 10-13-25 but no longer. What did you do yesterday that introduced the problem? Go back and recheck your work. Test your pages on the top 3 browsers before making them live. Note: The...

Search bar backspace

Can't back space in search bar after software update

Cannot add bank account to my Ebay account

Attempting to choose a bank to add a bank account results in an endlessly loading page with the text "This is taking longer than usual. Please check your internet connection." This happens on both the browser and app versions of Ebay. There is nothin...

Permanently change search location to North America Only

Is there a way to permanently change the default search behavior from worldwide to only North America? I am tired of having to change the item location to North America every time I search for something.

Sell an Item & Revise Listings Not Working

Is this happening for anyone else? Page tries to load for a few seconds before timing out for both listing an item and revising an active listing.

Speak to someone

How do I speak to a human on the phone with eBay. I can’t find a telephone number

Resolved! Custom SKU field missing Video Games Category

The Custom SKU field is missing when building a listing in the Video Games category (Microsoft Internet Explorer, PC, 5:25P ET Tuesday Oct 14 2025). Workaround is to build the listings and go to bulk editor and add the SKU field there.

Photo Uploads Freezing

Uploading photos from phone to eBay on my laptop - done it tens of thousand of times. (Phone too small for me to see it all properly LOL) Now, I get the notification, upload the photos for a listing, but then the notifications box won't close .. it *...

Unable to Edit or Revise Listings – Page Keeps Spinning

Hello eBay Team,I’m having trouble editing or revising my listings. Whenever I click Edit or Revise, the page just keeps spinning and never loads. I’ve tried clearing my cache, switching browsers, and testing on a different device, but the issue cont...

Checking Your Browser Before You Access Ebay

This message, "Checking Your Browser Before You Access Ebay" started appearing in Ebay's Search after I recently cleared my cache in Chrome. I have tried using a different browser, MS Edge, and the problem persists. When I sign into Ebay, or if I try...

Send message failed. Please try again.

Started getting message errors today while messaging a buyer who purchased from me 5 minutes before. We have had a LONG history of business and I have to message him because he is a soldier overseas and delivering to an APO he lets me know when he ge...