Respond to Questions Notification Will Not Go Away!

[maryovaleensfabrics]

As you can see in the post, I have SEVEN listings with a notice to Respond to Questions.   I've responded to every one of them.  My responses  are in my eBay mail box. 

Having a real hard time dealing with all the incompetency.  So how do I get rid of these notices?   

[eburtonlab]

@maryovaleensfabrics 

I think the problem is that the text of the "Respond to question" is too long for the width of the column, and if you make the column wider, you will see the dropdown that allows you to either respond or mark as answered.

To expand the width of the column, click the divider at the top between the column headings "Actions" and "Photo" and drag the divider by holding down the mouse button and moving the cursor.

[maryovaleensfabrics]

It worked!  You should go to work for Ebay, two technicians couldn't answer that question. 

Thank you, 

Mary O.

[eburtonlab]

@maryovaleensfabrics 

You are entirely welcome! It's always nice to hear when something works.

[joesoucie22012]

Drop down "mark as answered" or anything else does not work.  

[eburtonlab]

@joesoucie22012 

Drop down "mark as answered" or anything else does not work.

What happens when you click on the little arrow?

Try opening the page in another browser, and see if that makes a difference.

[kdwhalen2013]

Thank you!