04-10-2017 07:30 AM
The last Followed Search email I received was 3/24. Is anyone else having a similar issue? I've tried modifying existing searches and creating new ones to no avail.
05-12-2017 12:27 PM
I received emails today as well. I called yesterday.
05-12-2017 01:39 PM
As of 2:16pm MST, I started receiving my followed searches emails again - YAY!!!!!
05-12-2017 01:41 PM
Recieved just now. Got a lot of slogging to do. Apparently backdated for a week.
05-12-2017 02:06 PM
05-12-2017 06:35 PM
That works... call customer service, report problem and they log the problem and take your ebay ID... poof... now works ! They are fixing this one ID at a time ????
05-13-2017 08:15 AM
Finally started receiving mine this morning after not having recd since April 14. I did NOT have to unsubscribe and resubscribe. I had called three times since April 14. I'm not sure how correct the results are as ebay's search feature still seems glitchy, not coming up with all the results it used to. Anyway, hope there are no more problems with receiving emails. If anyone is still having a problem, I recommend that you continue to call ebay's customer service.
05-14-2017 01:33 PM
Finally start receiving emails.
05-16-2017 04:06 AM
Today I received my followed searches emails too! Hope that the problem is fixed!
05-16-2017 07:53 AM
Hi xxxxxxxx! --> Account settings --> Communication Preferences --> Buyer --> Saved --> Show -->
Change the "Email frequency" of each search to "None." Click "Save."
Change the "Email frequency" of each search to "Real-time." Click "Save."
In a day or two you'll get your e-mail notifications for Followed Searches. And no, we mortals don't need to know why it works 😉
05-16-2017 04:26 PM
Mine also started working again on 05/12/17. Looking back, it actually wasn't so bad while it wasn't working. I didn't waste any money on frivolous impulse purchases from ebay during that time.
05-16-2017 11:59 PM
08-15-2017 08:11 AM
HOW do you get to a real person to speak or email with??
I am having the same issue and cannot waste more time....
08-15-2017 08:22 AM
Google "call ebay", you should get a number. Their support page is a nightmare trying to get to actual contact info.
08-29-2017 11:24 PM
no followed search emails for some months, after unsubscribing and resubscribing, still no emails.
01-15-2018 07:59 AM
I guess you are correct. E-bay just doesn't care, that's why I don't shop on ebay anymore.