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Cannot load pictures to new listings

I listed several auctions with no problem, then all of a sudden the photo loader started hanging up.  I cleared cache, rebooted several times, tried both Chrome and IE.  It's been a couple hours now and still cannot get photos to upload for new listings I am trying to create.  Won't allow me to create the listing without a photo.  Anyone else having this trouble?

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Cannot load pictures to new listings

Yes, we are having the same issue from Friday. eBay suggested we clear our cache, we have several computers, both here and offsite with decent internet speed, cleared cache and same issue, even so using our mobile phones. Today we can upload photos, hit and miss, but extremely slow.. 100kb test photo took around 5 seconds. eBay still saying problem is at our end. We have no issue with any other website, uploading or downloading. 

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Message 2 of 17
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Cannot load pictures to new listings

Yes, we are having the same issue from Friday. eBay suggested we clear our cache, we have several computers, both here and offsite with decent internet speed, cleared cache and same issue, even so using our mobile phones. Today we can upload photos, hit and miss, but extremely slow.. 100kb test photo took around 5 seconds. eBay still saying problem is at our end. We have no issue with any other website, uploading or downloading. 

Message 2 of 17
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Cannot load pictures to new listings

Having exactly the same problem. Started yesterday morning for me. I can't list anything new, or even revise listings.
Message 3 of 17
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Cannot load pictures to new listings

I've been having this problem since ebay decided to go with the new listing pages (and of course, not telling the user base. Thanks for nothing as usual Wenig), as Firefox is already a RAM/CPU hog, these new pages destroy the capability of getting pictures listed.  I've tried, but just like when I check active listings (that was fixed by lowering the number of items per page though), when pictures are loading, my RAM maxes out, and I get the "Warning Unresponsive Script" box, and ever picture I try to load shows up as either a black box, or the dreaded "corrupt picture/file" message, which is ignorant, as it's from the same set of pictures as any that DO load.

You'd think that being located in Silicon Valley, ebay might be able to get some decent, able programmers on board. But the CEO & his flunkies are probably still hiring offshore help instead.  Almost makes me wish Meg Whitman was still in charge.

Message 4 of 17
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Cannot load pictures to new listings

Wow ! I thought I was the only one with this problem. It's been happening since approximatly August 24, 2017. I've been selling on ebay for years and never had this problem. My scanned items will list ok for a few minutes then I start getting the error message. I spoke with someone for over an hour on 08/24 in which she was NO HELP at all the last words I heard from her was asking me for my number and she'd call back, which never happened. The following week I tried listing again on 08/31 which the same problem occured, I spoke with "3 different" ebay employees and ended up speaking with the specialist in this field who asked about pixels which I have over the minimum ebay requirement. Then had me try uploading with Chrome, Mozilla & Microsoft Edge. He then said use the Micro Edge but make sure to empty cookies & cache and restart computer and I should be all set.  HAHA !  Joke was on me, still not fixed. By that time it was too late for me to list any of my auctions. Really aggravated expecially knowing how much I pay them monthly for this service. Problems now are worse since ebay has been updated. 

Message 5 of 17
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Cannot load pictures to new listings

No issues for me. Check your browsers versions and update if needed.
Message 6 of 17
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Cannot load pictures to new listings

The edit message feature times out too quickly!!
Adding to my previous comment.... I am not using "the hub" platform.
I use an adblocker and have a fast processor.
Maybe its that eBay is doing maintenance or site demand is greater than the servers can handle and may interfere with site performance, all guesses on my part, I need to list a few items. Will see what happens.
Message 7 of 17
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Cannot load pictures to new listings

I have had this problem as well. All my browsers (and I use three different ones, just in case....) are up-to-date. The problem never existed until eBay decided we all needed a change. I cannot list anything. They simply upload as blank black boxes, one time they were all green, but still blank. I am not new to eBay, so I know what kinds of photos work and what doesn't. I cleared the cache and cookies, stopped other programs (add-ons) from working so as not to cause a problem. I allowed Flash Player and Java. Everything has been done correctly and still no answer. This seems to go across platforms. I use a Mac desktop, but I can see Windows people are affected as well. So where is eBay with all this??? Might be time to spread my selling "wings."

Message 8 of 17
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Cannot load pictures to new listings

I'm having the same problem today. I was able to list one item earlier, but now, my photos won't show up, it's just frozen. So frustrating. If you're going to spread your "wings", I would suggest steering away from Bonanza.com. Although it appears to be highly listed, I tried for 2 months & sold nothing (apparently, a lot of other sellers had the same experience). Good Luck
Message 9 of 17
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Cannot load pictures to new listings

Having the same problem loading pictures to listings. Have tried Chrome and IE and the same problem occurs. I manage to load one picture and then nothing will load after that. This started about 3 hours ago, today, 10/30/17.

Message 10 of 17
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Cannot load pictures to new listings


@jlily730 wrote:

Having the same problem loading pictures to listings. Have tried Chrome and IE and the same problem occurs. I manage to load one picture and then nothing will load after that. This started about 3 hours ago, today, 10/30/17.


I switched from FireFox to Safari which improved my listing experience, but when the photos are slow to load, I just load 1 photo, hit 'save for later', then click 'finish draft' and re-load photos w/o incident.

Message 11 of 17
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Cannot load pictures to new listings

this is not what I am looking for   ebay is NOT good at helping people

Message 12 of 17
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Cannot load pictures to new listings

I am able to upload photos via Chrome ONLY (but I HATE Chrome).  The same, exact, photo uploaded via FireFox (The absolute lates version with the "new" - Chrome-ish layout) fails with the red triangle error.  I believe, at least in my case, it's a FF issue.  Of course I've listed thousands of items with FF.  This started happening a couple of weeks ago.  Wish eBay would stop saying "the problem is at YOUR end" and brushing it off.  What "feature" must we adjust in FF to get this working again??????

Message 13 of 17
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Cannot load pictures to new listings

Cyber Monday - seems to be the listing day from hell.  Been selling for years, started slowing down Sunday, today has been wasted.  Same format, same pictures - about 1.2 megs or so, easy stuff.  They just won't load.  Old eBay at least had access to old uploaders.  No longer.

Message 14 of 17
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Cannot load pictures to new listings

Having the same problems with loading pictures, very slow.
Message 15 of 17
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