setting up shipping fee

[jjinga-5nypl2bnp]

I posted and item and placed a shipping cost of $5.   The item expired and I reposted it.  however ebay set the shipping at $10.89.  My buyer had seen the 1st posting at $5  He has paid but I'm not surehow to offer the $5 price.  Any help  W B great

[buyselljack2016]

@jjinga-5nypl2bnp 

If you wish to do so you can go to the sold item in the sellers hub>

Use the drop down arrow by that item>

Select send refund>

Choose a reason>

enter a note to buyer if desired>

Choose an amount>

Review>

Refund.

[ebooksdiva]

You can send the buyer a refund for the difference. 
But in the future  look at your shipping before you post your listing. eBay doesn’t change anything unless the seller does it.

[ebooksdiva]

Just a word of advice.. you cannot give buyers positive feedback with a negative comment. 

[evry1nositswindy]

So true @ebooksdiva .  You risk losing your selling account over it.  You also should have refunded AFTER you got the item back, not before, as the motivation is gone.

[jjinga-5nypl2bnp]

Hi buyselljack

That was very helpful buddy!  Thanks Alot!  Buyer paid full shipping, now I can refund.

Good Day

jjinga