refunding over payment
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‎08-20-2022 04:38 PM
can someone tell me how to send a partial payment to a buyer. The postage charged was too high and I want to send a partial refund, but don't know how. thanks
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Re: refunding over payment
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‎08-20-2022 04:41 PM
You have no obligation to refund, but you can with the refund option in the drop down menu next to the item.
You also should figure out why your shipping is so far off to avoid having to do this.
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Re: refunding over payment
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‎08-21-2022 02:04 AM
I gotcha Boss
- Locate the order in Seller Hub or My eBay Sold.
- From the dropdown menu, select Send refund.
- Choose a reason for the refund.
- Specify a refund amount for the item or for the order.
- Enter the desired refund amount, and select Send refund.
By the way, you have 90 days from the purchase date to do this. (Taken from here)
I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
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