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refund shipping label fee

I am a buyer.

I bought something with the seller on ebay and wanted to return it after receiving the item. This seller asked me to be responsible for the shipping cost.

So I used paypal to print the shipping label on ebay.
But I changed my mind and didn't want to return it.
Can I refund the money for the shipping label I printed?

Message 1 of 5
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4 REPLIES 4

Re: refund shipping label fee

Depends on how long it has been.

 

Open the Paypal transaction and there may be a "void label" button if you are still within the time frame. If the button is not there then it has been to long and, no, a refund is not possible.

Message 2 of 5
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Re: refund shipping label fee

You have 120 hours from when a USPS label is purchased to void it at PayPal. After that, you are out of luck.
Message 3 of 5
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Re: refund shipping label fee


@berserkerplanet wrote:
You have 120 hours from when a USPS label is purchased to void it at PayPal. After that, you are out of luck.

I'm pretty sure it's 48 hours.

Message 4 of 5
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Re: refund shipping label fee

You are correct Smiley Embarassed

PayPal: 48 hours to void a USPS label
  https://www.paypal.com/us/smarthelp/article/how-do-i-void-a-ups-or-usps-label-i-created-with-paypal-...

eBay: 5 days (120 hours) to void a USPS label
  https://www.ebay.com/help/selling/posting-items/labels-packaging-tips/buying-printing-postage-labels...

USPS.com Click 'n Ship labels: 30 days to void a USPS label online and up to 60 days via email request
  http://faq.usps.com/?articleId=220981

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