open closed case in Resolution Center

[misternike]

Resolution Center closed my case  with only refunding a part of the amount.
Is there any way to reopen a case, or to contact ebay about a closed case?

[missjen831]

No, a closed case cannot be re-opened. What type of case was it? What wasn't refunded?

[laperlalady]

If it was a remorse return (as in you changed your mind) the seller would refund your purchase price only (shipping would not be refunded.)

[misternike]

I bought several items of one article in my basket in one purchase, all from the same seller, I didn't reciece any of them. As they all had the same item number, I could only place the complaint once, and I got refunded only once allthough I made it clear in the complaint  how many items I had bought and not recieved.

[mkaczorsee]

Open an "item not received" case with PayPal. 

[missjen831]

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@misternike wrote:

I bought several items of one article in my basket in one purchase, all from the same seller, I didn't reciece any of them. As they all had the same item number, I could only place the complaint once, and I got refunded only once allthough I made it clear in the complaint  how many items I had bought and not recieved.

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Ok sounds like you didn’t change the quantity when you opened the case. If you paid with PayPal, Try filing with paypal to get the rest of the refund.