no return policy

[homeymoon7]

why select no returns if ebay is always going to make you refund the money?

[atikovi]

Different reasons people want to return things. If you select no returns and the buyer wants to return it because they don't like how the item looks, they found it cheaper elsewhere, or just changed their mind about buying, you don't have to accept the return.

[atikovi]

And it's just a myth that Ebay always makes you refund the money.  Only because people here post about these cases does it seem like it happens often. People that win cases rarely post about it so it only seems like lost cases happen most often.

[buyselljack2016]

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@atikovi wrote:

And it's just a myth that Ebay always makes you refund the money.  Only because people here post about these cases does it seem like it happens often. People that win cases rarely post about it so it only seems like lost cases happen most often.

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^^^^^^^ this is correct.

As a "no returns" seller I have on most occassions refused remores returns, as I do not care to take the loss on initial shipping.

However, in those cases, I always offer to do a partial refund for the buyer if they desire to directly return the item to me in the condition sent.

[ag47silver-us]

Even accepting returns, the last three i have had they lied about the reason to try and get shipping costs covered.

Good luck winning a case against "it looked bigger on the monitor" using "doesn't match pictures"

[buyselljack2016]

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@ag47silver-us wrote:
Even accepting returns, the last three i have had they lied about the reason to try and get shipping costs covered.

Good luck winning a case against "it looked bigger on the monitor" using "doesn't match pictures"

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Yup, does not matter what the return policy is when they know how to work the system.

That, and a buyer that wanted black,  got charcoal, and is not happy.

[mam98031]

The return policies options are as follows.

1. No Returns
2. 30 day returns w/ buyer pays shipping
3. 60 day returns w/ buyer pays shipping
4. 30 day returns w/ seller pays shipping
5. 60 day returns w/ seller pays shipping.

On the last two options above, they are also known as Free Returns.  I your seller has either of those policies, the seller will pay your return shipping even on a buyer's remorse return.  And the seller can withhold the original shipping value if it was separately stated on the listing [not free shipping] from your refund.  Also Seller’s offering options 4 or 5 have the ability to do partial refunds in certain cases if the item arrives back damaged, missing something or in a condition less than what it was sent to the buyer in.

On option number 1.  No Returns.  The seller can completely deny taking a return for a Buyer's Remorse Return Request.  Or if they want to they can accept your return and have you pay the return shipping.  If the seller so chooses they can withhold the original shipping if it was separately stated on the listing [not free shipping].

On options 2 & 3 the buyer is responsible for the return shipping on a Buyer's Remorse Rreturn.  Plus if the seller so chooses they can withhold the original shipping if it was separately stated on the listing [not free shipping].

https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115

https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html#m17-1-tb1

[juststuffisell]

Thumbs up! I totally respect that! No return means no return but if you pay to return it, and it is as I shipped it to you, I we can work it out.

No sarcasm in above. I agree with your policy 100% I don't advertise it, but that is exactly what I will do for a buyer.

Cheers!