The eBay Community

Return/refund request

Hi! I started selling in Nov 2024. Have sold about 70 items. Had my first request for refund due to item defect. Customer bought new with tags on Nike sandals. Stated the strap ripped after 5 minutes of wear. I wasn’t sure how to proceed so offered 1...

Declining Sales

I wonder if any of you have experienced a decline in sales in the past 3 or 4 months. I don't know if buyers are afraid of all the recession talk or if money is just getting tighter. My sales are down by at least 50% since January or February. I'm re...

Kpop CDs

Anyone hear sell the stuff? I see an add on the local FAcebook Marketplace for a ton of it. The seller has gone to the trouble to list everything. The price is necessarily high and I am not sure of my ability to sell them effectively. My research ind...

Resolved! Item sold for less than list price -- eBay confirmed there was no offer sent

Sellers sometimes complain here that an item sold for less than list price, and it is always explained that the Seller must have sent an offer that was accepted. Well, it just happened to me, and eBay confirmed that NO offer had been sent. I raised t...

Resolved! Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

how to solve reactivate ebay plz

Problem accessing new listings - error received

Tried to access a new listing and get this error - Checking your browser before you access eBay.Your browser will redirect to your requested content shortly. Please wait...Reference ID: a318cf65-f912-423d-b313-287ad8db9e32