09-19-2020 12:53 PM
I issued a return label to a buyer who has not yet returned the purchase by the date alloted by Ebay. I have contacted the buyer who has not responded to my messages. What is my next step to get the freight charges back for the return label.
09-19-2020 01:04 PM
Was it a usps label issued through ebay or did you pay for a label on your own and then send it to them via email?
If it was the first way, you won't be charged for the label unless they use it.
09-19-2020 01:04 PM
@vickmessic0
If you issued the label through Ebay, you won't be charged for it until the buyer uses it.