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eBay Standard Shipping tracking not updating after Oct 25

I've been shipping cards using ebay standard shipping. All envelopes mailed after October 25th are stuck on "Tracking number provided". This appears to be an issue on eBay's side as https://parcelsapp.com/en shows them moving.

Anyone else having this issue?

Message 1 of 17
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16 REPLIES 16

Re: eBay Standard Shipping tracking not updating after Oct 25


@kds99 wrote:

It looks like it's going to hurt my rating due to uploaded on time but not carrier scan. This according to a warning on my performance page due to 8 incidents. Are you sure this is not a TSR problem?


https://community.ebay.com/t5/Shipping/eBay-Standard-envelope-tracking-problem/m-p/33335393/highligh...

Message 16 of 17
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Re: eBay Standard Shipping tracking not updating after Oct 25


@kds99 wrote:

It looks like it's going to hurt my rating due to uploaded on time but not carrier scan. This according to a warning on my performance page due to 8 incidents. Are you sure this is not a TSR problem?


Hey @kds99. This is a confirmed sitewide issue. Contact customer service and ask for your account to be added to the tech ticket ALERT14255 and ask CS if they will offer seller protections, removing the no carrier scan marks from your account due to this confirmed eBay technical error.

Track your packages here in the meantime.

Message 17 of 17
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