08-17-2023 05:13 AM
buyer paid shipping cost and each item. I want issue buyer a refund on shipping with 2 items.how do I do that
08-17-2023 06:11 AM
Just go to your "Paid & Shipped" View
Next to the individual item (to the left) is a little arrow.
Click that arrow for the drop down box of options.
Send Refund is one of the options...click that and on that page you can select shipping refund, and enter the appropriate amount.
Submit....you will get notices and fee refunds
08-17-2023 06:20 AM
sorry--missed the pic