Shipping

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A note on the recent User Agreement update

We’ve heard your questions about the recent User Agreement update. There is no immediate change to how most sellers ship today. As you may be aware, eBay shared our updated User Agreement on May 28. In response to recent seller questions, we’re confi...

Resolved! What is eBay doing to stop the less than 12oz removal coming on July 12th from the USPS?

The volume of packages shipped through eBay via USPS has to be impressive and an important revenue stream for the USPS. What is eBay doing to prevent us from being charged the 15oz rate for all packages starting on July 12th? 26+ years on eBay tells ...

eBay New Shipping Policy

Will eBay be forcing the use of the new eBay labels for sellers offering Free Shipping? Or is this just for sales where the buyer is paying for shipping? The main reason I ask is that when I make a label and choose a shipping method, it can change. I...

Shipping Label Refunds from UPS for late Express Deliveries

Is there a way to get a refund for shipments sent via express UPS services (2-day/overnight) that are delayed? UPS offers a guarantee on these labels and a refund if it's not delivered on time but when trying to submit a claim they only seem to allow...

“Heads up: Shipping label price changed just by switching ship date”

I wanted to share something I ran into this weekend that might help other sellers, especially those of us watching every dollar. I had a sale going to Colorado and noticed something odd when purchasing the shipping label. If I printed the label on Sa...

Ebay no longer ships books to UK

Hi Community. 3 phone calls to ebay. to be told ebay no longer ships books to UK.i have a UK buyer saying that is not true. have several books on the way.i had international shipping set up though ebay international.i bulked edited to free shipping v...

USPS Lost shipment claim denied.

I filed a lost package claim for a Priority shipment that stopped scanning weeks ago. Submitted screenshot of the order and the Order receipt document. Shows both ship to/ship from address, date, tracking#, item description total amount paid, etc. Af...

Resolved! Shipping to Canada

I'm confused. It is going to a hub in Illinois. I do have EIS, but I'm getting my original Ground Advantage option and don't see EIS.I clearly can't ship until Friday, but is there supposed to be a EIS option? I want to make sure that I don't mess it...

ebay charging more for shipping than buyer paid

Today ebay is charging me more than what the buyer paid for calculated shipping. This is now the second time this year. Both times were on an older listing. When created a listing I always take a screenshot of the shipping details which, upon compari...

Why did the shipper ship to an old address and not my current one???

I ordered something and the shipper sent it to the old address and not the current one. Why??!?

Wrong address

Savvy is the seller and they sent my package to a PO BOX. There's no PO box on my profile at all. I contacted EBAY and was told I have to wait until the 11th of June even though they could clearly see my address on my profile. I think they should be ...

SHIPPING / DELIVERY TIMES DISPLAYED ARE WRONG

Delivery eta's are wrong, but here's why (I THINK) and then my question is how to remedy it; It appears that a delivery time eta is shown at the LONGEST POSSIBLE time and does NOT calculate your handling / ship time. -When a USPS label is created, th...

Resolved! Mini Shipping Labels - Would I be a massive jerk for doing this?

Inhawaii basically posted the opposite of what I'm about to ask a few days ago; instead of getting sent a giant label, I'm wondering about smaller-than-usual ones. We have a label printer. It's a Dymo. Very nice, wouldn't sell it for the world, etc, ...

eBay and the 12oz change coming on July 12th with the USPS

We've moved this thread to the appropriate board, please click the link to find the new location.

ALL shipping costs on eBay have suddenly skyrocketed?

It's currently just after midnight on May 25th, 2026 (Memorial Day). The shipping costs on every single listing on this platform appear to have increased exponentially within the past hour. I'm currently looking at a $15 action figure with a USPS Gro...

Shipping label overcharge fraud eBay Labels

I've had enough of the false and fake over charges , never happens with pirate ship or buying direct , on through eBay labels. Is there any eBay employee that can resolve this situation so I can keep selling on here. Shipments are over due because m...