Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! Can you file a report for item showed delivered but never received?

I have a package that is showing delivered to my zip code, but I never received it. I remember someone saying in a previous post I can contact the post office to investigate it. Can I do this? I recently asked my local post office about this and they...

Assurance that EBay label system for printing purchased label is functioning properly PRIOR TO BUYIN

During the previous week, I spent hours attempting to purchase/print EBay Shipping label for a buyer, who had already included shipping cost with her payment for item.I was unsuccessful for hours. NEXT DAY: created a label personally & took buyer pkg...

how to edit all of my items to multi purchase shipping discount

Hi I was hoping to know how I can edit (all at once) to all my listings, allowing shipping discounts for multiple purchases. thank you

Buyer purchased large item and wants to use USHIP to deliver. How should i get my psyment?

An out-of-state buyer purchased some large items from me and wants to use USHIP to pick tbem up and deliver them. Obviously Uship driver isnt going to pay me the cash at pickup so how should I have buyer pay me? Should they just pay through ebay or s...

Has anyone shipped an expensive item to Japan lately?

What are my best safest options? How do i guarantee delivery? What kind of insurance should i use?

Resolved! Package showed up, but item was taken

I ordered a sports card from eBay and it was shipped VIA eBay standard envelope. The envelope arrived empty and one side was opened and my card was gone! I suspect it was stolen in transit because clearly someone used a knife to open the side of enve...

Resolved! Non complaint buyer

I am a seller on Ebay. I received a offer on a item. I was going to counter offer and before I could the buyer purchased my item for less than I was asking without me agreeing to it. I canceled the order and politely told him I did. He is now sending...

Resolved! Covid Shipping Delays/Refunds

Hey all, I'm having an issue with a buyer. Last night they requested a refund as an item I shipped on December 5th has not arrived. I know this is due to USPS related Covid delays. I responded to their request with their tracking number, the fact tha...

WOW! FedEx rates with 80% discount. Who knew?

I ship a lot from here in SC to the West coast. It's expensive from one coast to the other. I lose on some items, but charge enough shipping overall to even it out. Today I had a package that was going to cost me $23.50 to ship to CA priority mail. 5...

NEW USPS Shipping Platform called GrandShipper (Love it!)

Hi All -Just spoke to USPS Sales Representative and suggested GrandShipper as the software solution outside of eBay. They seem to be similar to Pirate Ship but have a simpler and easier UI (User Interface). I was able to connect my eBay account(s) an...

Cannot print a label for January 3., 2022

January 3, 2022 is not a choice in the drop down for purchasing a shipping label through Ebay shipping. January 3rd is not a holiday and USPS is open for business. So far I have called Ebay customer support, reached out to AskEbay on Twitter and did ...

Printing label page not showing up.

My printing label page is not showing up in my computer. So I started printing it from my iPad. Now in my eBay app a window is popping up stating to do the printing from my computer. So the options to print my labels with eBay are disappearing! Why i...

International shipment

I am shipping a package from Illinois to Finland. Customer says eBay shows a $50 shipping charge thru eBay Global shipping program. Where do you drop the box at for pick-up?

EBAY ALTERING SHIPPING TIME

I hardly ever offer free shipping and I have my ship out days set for 5 mainly because I use USPS and I like that extra cushion.That being said I do ship out 1-2 days after a sale and I have lots of positive feedback that states (fast shipping) to ba...

Can I put a thank you sticker on the outside of a package I'm shipping via Media Mail?

I have these small (1.5" diameter) thank you stickers that I like to put on the outside of boxes or envelopes that I ship to my customers. I know Media Mail has a lot of restrictions. My question is: Can I put one of these thank you stickers on the o...