Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

EBAY NEEDS TO REPROGRAM THEIR RETURN FOR REFUNDS PAGE

I am very Mad right now. I find that who ever programmed eBay sight is a Racket! I had a buyer who request a return for refund. I went ahead and MEANT to send the buyer a return shipping labels, instead I inadvertently made a mistake and sent him a r...

Resolved! Ask e-Bay to step in and help....

I can't work out how to 'ask e-Bay to step in and help...' for a buyer. I go to 'Purchase History', select 'See return details ' but there is no option to ' ask e-Bay to step in.....' Any help greatly appriciated.

Oh, darn it

Explain to me, how did they manage to put those 2 on the same page LOL

Item shipped to wrong address in another state. Refund requested. Seller went on "vacation".

An eBay seller shipped my item to a random wrong address in another state. The UPS tracking for the order shows that it was delivered to a city and state not associated with my account. I contacted the seller and requested a refund, and received an a...

Tracking hasn't had any updates even a day before eta.

Hi, I bought a Nintendo Switch on Ebay for $286. I had received a tracking number on the 2nd of February and is estimated to come at the latest the 10th of February. Which is tomorrow. I checked my tracking to see where my package was but it only say...

Resolved! first class over 15 oz

I can't seem to put in a weight over 15 OZ for first class. Did something change?

FED EX

Sent an item Fed Ex home. Fed EX charged my account an extra $13 by listing the item at 12 lbs., It actually weighed 3 lbs. Now I have to prove it and how can I when I don't have the item anylonger.

Resolved! Buyer claims product "doesn't work or is defective" but it is not

A buyer purchased 2 identical bras in different colors - one nude and one black. She requested for a refund on both. It clearly states in my listing that I do not accept returns. The reason for return on the nude colored bra was "doesn't fit" and so ...

Package never left post office. How bad would it be if buyer gives me negative feedback?

I am pretty new to selling on a regular basis. I sold five items last week and took them all to the package drop at the post office on Wednesday. I checked the tracking on them today and all but one were in transit or delivered. One still just shows ...

Shipping Address Error

So I am a buyer, who has been tryin to order this one item from different sellers. But I always get refunded with them telling me there was an error with my shipping address. I know that one of them uses USPS. I have double checked my address it’s co...

eBay is a crook!

Seller taking my money but I’m not getting my purchase and eBay won’t help me!I made to purchases back I. September 2020, in December I still have not received my purchases so I contacted the seller. The seller stated they would re-ship my items and ...

My purchase was destroyed through Global Shipping Program: How do I get a refund?!

I live halfway across the world from the US. I purchased an item which the seller promptly mailed out. Although the estimated shipping time was 2 weeks (this was back in November), I gave it extra time because I live outside of the country and the CO...

Postage refund

So here's the thing. Bought a speaker for my car. Clearly advertised as off side right rear which is what I needed. When it came it was marked as such but was incorrect and was an near side left. Seller said return which I did but they wont refund po...

Resolved! New eBay international shipping program?

International sellers, I just got a link from eBay describing a new international shipping program. First look, it appears fantastic. It provides tracking, seller protection against negative feedback, and the costs are lower than USPS Delcon (which i...