Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

What to do after case has been closed automatically?

I have won and paid for an item on 18. July and did not receive it in claimed period. Opened a case and been writing a complain to the seller as adviced by eBay. He admitted the item being not delivered and returnig to him and promissed to send my mo...

FedEx shipping

Today when I started to print a label for a FedEx shipment, I noticed that the buyer had not paid enough shipping even though I had calculated wrong and my package was 1 pound lighter, size was the same. It wasn't a large amount, only about 2.00. I c...

Shipping Claim as a Seller

I have shipped out something but it has been stuck in a UPS shipping location for about two weeks. How do I start a claim? My buyer is a very nice guy and has started a eBay Item Not Received. I have tried to start a claim on UPS but every time I sta...

Shipping increase

How are you guys handling the shipping cost increases?Are you just eating the extra cost or raising your shipping prices?Yes I know eating costs are not the best business practices but since it is supposedly "temporary" figured I would ask.My priorit...

I was charged an international fee despite my listing be for US only

I recently sold an iPhone. My listing was Buy It Now restricted to US only. The customer who bought the phone had a registered address in the DR. He used his shipping address as a shipping company in Florida. I thought it was his place of business an...

HELP!!! delivery date system glitch or settings issue?

been selling for 20 yrs. have around 180 listings. normally use 4 day handling time. all of a sudden delivery date is set for NOVEMBER 9th on all my active listings. called ebay, they have no idea. anyone else having this issue? is there a setting so...

shipped the items but tracking is not updating

I got Oder from Canadian buyer last 20 (20/09/2021) , and still tracking details not showing . when I am trying to checking that tracking details still it doesn't upload to the eBay tracking system. Then I try to track my item that I send to my first...

make shipping labels

no one bought anything,i just need to know how make a label to ship something to a friend

Resolved! shipping cost

I know the shipping cost to my place.but seller add higher shipping cost than usual.what I can do?? thank you

Resolved! Shipping

After monitoring very carefully I noticed that ebay is charging me for the shipping and the buyer is also paying for shipping. Example- I sold an item $11.00 plus $3.00 shipping . Total $15.09Now take away the fees total was $2.19 = $11.81So that's w...

How to void a label for lost package?

I sold a DVD on September 23rd, and today (October 4th) the buyer asked for a refund because the tracking number shows as only lavel created and waiting for pickup. The buyer lives in the same state, and packages mailed a week after have already arri...

eBay International Standard Shipping

I use eBay International Standard Shipping in my listings, but when I go to ship with this method it either returns an error or isn't there.Representative could not fix - they said they would open a case, I has to use more expensive USPS internationa...

Super angry I can not ship early on east coast time and keep my money for the next day

It seems like I use to be able to ship out at 5 am eastern but now if I try before 6 am it takes off money from my next day amount. At some point I would like my money. Even after 6 today I thought I was safe but went back after they took the money f...

international shipping

how do i ship from ebay to fedex

Shipping by UPS

I selected UPS as my shipper. I have a Tracking number and shipping was paid in EBAY. How do I request a pickup from UPS without being charged again ? Thank you!