Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay standard envelopes for postal first day covers

Does anyone have experience in mailing postal covers using standard envelopes? Guidelines state postcards or postal history can be mailed. I would think that postal covers would be considered as postal history.

Resolved! Economy class shipping?

I sold a large Pokémon trainer box and offered USPS economy shipping for $8.99. That was the same class and price other sellers were offering. It was one of the shipping options offered when I listed the item. But when I went to print the label both ...

Incorrect Return address on my shipping label

An incorrect address is automatically populating on my shipping labels. I did ship from this address while on vacation, but I believe I've removed the address from my account. It still shows on every label that I print through Ebay. Does anyone know ...

Using a credit card to pay for shipping.

Hello everyone. Does anybody have any idea how to use a credit card to pay for shipping costs on eBay’s new Managed Payments. I’ve done a good bit of research but all information seems outdated and doesn’t work. Thanks again.

BlueCare Express Is A Scam

I too have been had by this bogus delivery scam. I purchased a grille cover from matilstore. When I agreed to purchase the item the site said it would be delivered by USPS. After a few days I asked for a tracking #. I was provided with a number that ...

New USPS Rates - Is their a "long" package fee/surcharge?

Hello, I remember skimming an article about the new postage rates for USPS that were starting this month (January 2022) and reading something about surcharges (maybe $14?) for packages that were longer then a certain length or oddly shaped. I could o...

Insufficient address - return to sender

An item I recently sold has been returned by USPS due to insufficient address. The buyer messaged me this morning and I was confused because it was marked as delivered on January 20, but sure enough the detailed tracking shows it was processed for re...

UPS and USPS Weight & Dimension Tolerance Forgiveness and Audits

What is the "forgiveness tolerance" for weight with UPS? EXAMPLE: My package is exactly 4536 (1 pound), then I print the label and put it on the package in the plastic envelope and it is 11 grams (0.39 ounces) overweight. Will that package trip an Au...

Resolved! Can we get away with shipping to Australia through the Global shipping hub?

I would like to know if anyone has been successful in shipping to Australia through the Ebay global shipping hub via Enlarger KY.? ( with the Covid shipping ban )I know of the shipping ban through USPS for first class and priority mail, but can we sq...

Post office is Missing package

I dropped off an expensive iPhone in a blue postal drop bin. I know for a fact it went through and heard it fall inside. It’s been 11 days and it shows no scan as accepted, no tracking info. Opened a ticket and they say they have no record of it, wou...

Resolved! Are USPS Padded Flat Rate Envelopes out of stock or no longer available? Can't even find them on the

website. I have heard about USPS free supplies being delayed or out of stock but I can't even find the Padded Flat Rate envelopes listed. If I am missing something please let me know. If not what alternatives are you using if these were your go to fo...

Resolved! Should I Open a Case?

So I ordered an item last Tuesday, January 18th. Estimated Delivery Date said it should have arrived by yesterday, Wednesday the 26th. The seller hasn't even shipped the item yet. I messaged him on Sunday, and he hasn't even said a word. Messaged him...

wrong shipping Item

I have shipped the wrong Item to the wrong person what can I do to get it shipped back I have sold the Item that I sent to the wrong buyer ?

eBay thinks I used their label to send a package, but I shipped from Post office with my own label

I sold something advertised as Priority Mail Small Box and took it to the Post Office with my own label. Got home and thought I was going to the "input shipping info" screen, but it seems I went to the "print shipping label" screen, and now I can't f...

Free 4 day shipping in green

Is anyone having issues with their listings all of a sudden say Free 4 day shipping in green? This has really messed things up for me because I'm having to pay the upgrade in shipping when my listings were not set up that way. I've tried calling Ebay...