Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Potential buyers cant make purchases error

I have had 3 potential customers message me that everytime they put multiple items in there cart that they cannot make the purchase with a error saying "cannot ship your location." They were all in the US and I have not excluded any states. Can anyon...

in store and ebay rates shipping

Hi!I have a sticky issue as I need to ship 2 items in 2 boxes for 1 listing but there's no way to incorporate 2 boxes into a listing ahead of the sale. (I realize seller can buy 2 labels, but that's only after the sale)Each box weighs 8 lbs & 26" x 1...

Oh, that tape!

Have you ever wondered how many hours of our lives we spend messing with a roll of shipping tape and trying to find the starting end? LOL

Way to many returns

I have been a member on Ebay for many years and have been a seller all this time. Lately I have had so many complaints of buyers not receiving items. This makes me wonder if Ebay has checked out these buyers to see if they are using their right addre...

wrong address

so seller sends to wrong address 2 items same address different dates sounds fishy do not trust ebay anymore stick with amazon

USPS Shipped Item was Scanned as Delivered

I had a buyer open an undelivered item case against me because the item shows that it was delivered and picked up on Friday (11/13) from the Riverside, IA, post office, but should have shown that it was dropped off and shipped from the Riverside, IA,...

Screenshot 2021-11-13 at 13-57-10 My eBay Sold.png
User avatar by Thrill-Seeker
  • 471 Views
  • 5 replies
  • 0 helpful

Shipping question re 2 boxes or 1 box..

Hi! Been selling on eBay for 22 yrs but have a listing/shipping issue I've never encountered before. I'm selling twin dolls (each is 23") in one listing but don't want to put them in the same box.I don't see an option for using 2 boxes/2 shipments fo...

GUAM - Is signature confirmation not allowed?

I just tried mailing an item to Guam, US Territory confirmed. No matter what I tried adding Signature Confirmation would not allow the label to be purchased on any USPS services, including Priority Express. First time for mailing to Guam so just aski...

Resolved! pricing a shipping method

Does anyone know if you use a pizza box as a shipping container how much the USPS will charge? The square inches of the box is higher that a "small" USPS flat rate box but smaller than a "medium" flat rate bo.

User avatar by Pathfinder
  • 507 Views
  • 18 replies
  • 0 helpful

Technical issue: You can try this to see or fill orders

If you are trying to see or fill your orders. Can't since eBay having some Technical issues at the moment. You might be able to do this. I used a site for printing shipping labels for other sites I sell on. The site is PirateShip.com My account was a...

Free-USPS-and-UPS-shipping-software-Pirate-Ship.png screenshot-ship.pirateship.com-2021.11.10-16_52_20.png

Resolved! FREE SHIPPING

How do I include free shipping in my adds? In my add I "clicked" free shipping but it doesn't show that in my add. It says "calculate shipping" instead.

User avatar by Explorer
  • 184 Views
  • 2 replies
  • 1 helpful

DEFAULT INTERNATIONAL SHIPPING EXCLUSION LIST?

Greetings all, When uploading some auctions yesterday, I noticed that a default list of excluded countries pops into all my listings, even though I ship "worldwide." I'm a kinda of curious about this since I did not exclude any countries. Is this an ...

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